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Public Accounts committee  We're even talking about beyond the border 2.0 at some point as well. To add to what my colleague was saying, it also has a lot to do with trusted travellers and trusted traders in border communities, so that as these people approach the port of entry, we already see them coming before they are there.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  Thank you for the question. The replacement of that system is actually twofold. One is within the CBSA's control, and it's the lookout database that we talked about earlier. The other aspect is for our officers in the ports of entry to use GCMS, the global case management system, deployed and managed by CIC.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  It's difficult to explain what the delays were. I was not around at the time. There are a lot of moving parts in FOSS. It's a complex project. There are over 19 systems that FOSS interacts with to get the information we should be looking for at the border. In addition to the other transformation projects at the agency, and the fact that this one is internally funded—not funded through Treasury Board—it became a matter of can we live a little longer with the old one.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  No. If I may clarify, first of all, the master data management decision is still before us. We had a comment on the enterprise architecture framework in the report. This is part of our town planning that we're doing right now. Master data management has the ability to create a single entry record for either the traveller or commercial...so that we always make sure the name we scan at the border is matched against the right record.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  We'll have the business case on master data management and we'll take into consideration the impact on Citizenship and Immigration Canada, and if that impact prevents the successful business case from being realized, it will be factored in there. The decision for master data management has not been made.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  The two reports have been delivered on time. In fact, the annual investment plan—and I'm looking at my colleague, here—was delivered on April 23, 2015. The annual IT plan.... By the way, both of them went to Treasury Board. They were done on time, and they do map all our investment to our PAAs and our priorities.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  That's right.

May 27th, 2015Committee meeting

Louis-Paul Normand

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  The business case was tabled and approved by TB ministers in—I forget the date—I think it was April, as well. It was presented and approved.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  I'll do it in 15 seconds. I mentioned that we enact 90 acts of Parliament. We collect information on behalf of a number of departments. Think of Health, Agriculture, CRA, and so on. Every department that wanted information collected at the border used to have their own forms and their own ways of collecting it.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  Yes. As we mentioned in the entry/exit initiative example, the observed backlogs rarely stem from a lack of funds or resources. In general, they have to do with the fact that we depend on other organizations. In the case of the entry/exit initiative, there are regulations surrounding the interactive advance passenger information initiative.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  Under our project management framework, we assess privacy factors for each of our projects. As I said in the example I provided, that assessment covers everyone involved. In this particular case, every department that needed the information had to present their own case to the Privacy Commissioner to be able to use the information for the purpose sought.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  That's right.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  If I may add one more thing, there's the airline industry as well.

May 27th, 2015Committee meeting

Louis-Paul Normand

Public Accounts committee  Of course, with such a large project portfolio, resources are always a challenge. So far, we have managed to address the shortcomings using the resource increase model. When it comes to the larger projects currently being launched, we are looking at various service delivery models to give industry more and more responsibilities with regard to delivering our projects.

May 27th, 2015Committee meeting

Louis-Paul Normand