Government Operations committee  You're asking about my experience in auditing these companies or auditing these organizations.

Government Operations committee  We may be a bit off topic here, but it was basically to look at how organizations' management systems function in a system fashion, as an engineer would do—

Government Operations committee  I was looking at how an organization is managed in a very systematic fashion, looking at leadership, how it interrelates with customers and so on. That would give the organization a very detailed understanding of exactly where they were going wrong from a management system point of view.

Government Operations committee  Yes, it certainly does.

Government Operations committee  As I just said in my remarks, I think that's the central problem here—that without that safe disclosure channel, you're not going to hear from people who may have information that's unwanted.

Government Operations committee  Certainly. If you look at the other channels people can use.... I ran a small charity for some time. We offered a free helpline service. I was getting inquiries at the rate of more than 100 a year. That's more than the official agency that's supposed to be protecting people.

Government Operations committee  Absolutely.

Government Operations committee  That's undoubtedly the case.

Government Operations committee  If there was wrongdoing, of course they would, yes.

Government Operations committee  I'm sorry. Could you say that again, please?

Government Operations committee  Well, that's a good question. I don't actually see this as a partisan issue. I think successive governments have behaved in this very similar fashion. What I take from this is that governments in power find it very convenient to not have this avenue of disclosure, while people in opposition would like to have it.

Government Operations committee  I hope not, but I can't speak to the future.

Government Operations committee  I think they should bring it to committee and debate it and make sure it's up to par. I think it's a very good start.

Government Operations committee  Absolutely, yes.

Government Operations committee  Yes, I do.