Public Safety committee  Far be it from me to give you the perfect example that should be followed, because there will always be gaps in the perfect solutions that we think we have found. There will always be dishonest people who will try to get around these solutions. However, countries such as Estonia,

Public Safety committee  The answer is yes. For the caisses in Ontario, merged or not merged, it's possible that there are some members of these caisses who have been impacted by the breach.

Public Safety committee  In the early days, Equifax enrolment was a challenge for us.

Public Safety committee  So we made the decision to provide a service to people without Internet access. As of today, people who want to could still obtain the alert service. That service will be taken over by Desjardins, which will be able to communicate with them afterwards. We have innovated when it c

Public Safety committee  Mr. Berthiaume, you can answer the question on the five-year period, and then we will come back to the answer from this morning. That is a question we have already been asked.

Public Safety committee  I would like to briefly point out what the key message is. The Desjardins Group quickly decided to be transparent and to provide the information on June 20. When we looked at the data of 2.7 million people, we realized that some people did not have Internet access. There were als

Public Safety committee  My colleague can talk about our practices, and then I will complement his comments based on my perspective.

Public Safety committee  With time, will we be able to go further in terms of the situation we are going through? As I was saying, in the digital age, people handle personal data not only in financial institutions, but also in all kinds of businesses. Today, when someone wants to enrol their child in day

Public Safety committee  There is Mr. Bélanger.

Public Safety committee  Mr. Berthiaume, can you talk about operations?

Public Safety committee  Exactly. There's new internal protection. As I said, it's the first pillar. If people see an unauthorized transaction posted to their account, they must notify Desjardins. We'll then review the transaction with them and give them a full reimbursement. I must point out that there'

Public Safety committee  Thank you.

Public Safety committee  I'll let Mr. Berthiaume answer that. He'll undoubtedly be very happy to do so.

Public Safety committee  The current situation at Desjardins was not our only reason for making this morning's proposal, but we certainly sped up the process. At the beginning of each year, we do some planning. Based on security, our new products and our new offers, we consider what we should offer our m

Public Safety committee  Basically, the thought process behind the new measure announced this morning is that we're in the digital age. There will be fewer and fewer paper transactions in the coming years. This data becomes raw material for our economy. Given the importance of the data, at Desjardins, we