Finance committee  Thanks very much for the questions. As you heard me detail in the opening remarks, banks have taken a variety of different actions, including cuts on interest rates and flexibility and deferrals and all those sorts of things. In many cases, those comprehensive programs started three and four weeks ago.

Finance committee  I'm not privy to the conversations between the minister and the banks. I know that the minister has spoken to a number of board members, as I'm sure you would expect as well. I'm not privy specifically to what he said, but what I can go by is what he has talked about publicly.

Finance committee  Just to be clear, the Canadian Bankers Association wouldn't have any influence or role in setting prices for any products.

Finance committee  Again, if you look at some of the credit and loan products, you will see very low interest rates. The same is true, frankly, with home equity lines of credit and other products that I'm sure folks in your riding are taking advantage of. I think banks are working tirelessly and as quickly as they can to mobilize a variety of different creative offerings for customers to offer maximum flexibility at a time when they need access to low-interest credit.

Finance committee  I understand the question and the ask. Looking at the interchange fees in different jurisdictions is always challenging, because looking at an individual product in isolation often doesn't represent the breadth of the options. In a lot of these jurisdictions and markets, on debit, for instance, there is interchange on debit payments.

Finance committee  Thanks for the question. I appreciate the opportunity to answer. The challenge here, as you can imagine, is that everyone's financial situation is unique and different. People have different credit products, deposit products, and it takes some time to figure out, particularly if someone has had an immediate loss of income or job, what the right product for them is.

Finance committee  I do, Mr. Chair. I'm joined on the call today by Darren Hannah, vice-president, finance, risk and prudential policy for the CBA. I'm pleased to have this opportunity to appear before this committee, albeit in a slightly different format than we're accustomed to. I want to start off by sending best wishes to the members of this committee, their families, colleagues and constituents during this difficult time.