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Information & Ethics committee  Maybe what I can speak to is the fact that YouTube, for example, as you are likely aware, is designed for users 13 years of age and older. In order to have a YouTube account, they have to go through a process where date of birth is provided. Our system—

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  Let me walk you through the steps. We have a neutral process where we ask for a date of birth. If a user indicates that they are under the age requirement, for example, there are no take-backs. That attempt is blocked. We funnel them through to our parental supervision process.

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  Thank you for the question and the opportunity to share more about our practices. We build products and services that are secure by default and private by design. As we make publicly clear, a majority of our revenue is built upon advertising. Our commitment to our users is to give them visibility into how their information is informing their experience on our services, to give them tools for transparency and to ultimately put them in control in how their information is being used.

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  Information ultimately helps make our products function properly and effectively, makes them more secure, gives the ability to detect and mitigate fraud, and makes them more helpful for individuals. We provide settings for individuals to make the choices that are right for them in terms of how their information is being collected and used.

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  Yes. I can't go into detail on our data retention policies here, because I'm just not an expert in that domain, but we do provide information to individuals about this in their privacy centre. We also have been leading in putting in place an auto-delete function for new accounts.

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  Maybe I'll take a step back and speak to how we apply our content policies on YouTube. It's important because our community guidelines, which are quite comprehensive, apply to all content on our platform, whether that's comments, external links or the video itself, etc. Responsibility is really at the core.

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  Yes, absolutely. We publish every six months a transparency report with government removal requests, and we'd be happy to provide that information to the committee.

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  You can put parental controls on an Android device. That's one of the things we've built in order to put families and caregivers in control of [Technical difficulty—Editor] experience. That can restrict what content can be downloaded or purchased from Google Play on that particular device, based on the maturity [Technical difficulty—Editor] level and concerns in putting this [Technical difficulty—Editor] that is right for them.

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  Essentially, yes. We have built tools so that parents can put controls on the devices and downloads for [Technical difficulty—Editor].

December 13th, 2023Committee meeting

Jeanette Patell

Information & Ethics committee  Mr. Chair, ladies and gentlemen of the committee, good morning. My name is Jeanette Patell. I am responsible for government affairs and public policy for Google and YouTube in Canada. I am joined by my colleague Shane Huntley, who leads a group dedicated to protecting Google and its users from advanced threats, including those posed by state-sponsored attacks.

December 13th, 2023Committee meeting

Jeanette Patell