National Defence committee  I would need to get back to the committee on that.

National Defence committee  It was the full system, both sides of the organization.

National Defence committee  It's all one system at this point. It's all connected.

National Defence committee  We share the committee's concern about housing availability, but we don't have any involvement in building or maintaining housing. With respect, we really believe that there are others who should have a bigger role in looking at those and coming up with solutions. It's just not our area of expertise.

National Defence committee  That's correct.

National Defence committee  We review all of our interactions. We have team members in a quality control role, in which they can review, listen to phone calls and grade our employees. We take a lot of pride. Our team likes to say they're serving those who serve. We take a lot of pride in how we deliver those services, and our team works very hard to ensure that nobody gets off a chat or a phone call without feeling that we've satisfied their need.

National Defence committee  We know that on September 29 the systems were shut down. We knew at that point that there was data that was partially copied. We shut the door on the bad actors in the middle of that. On October 3, we did that verbal communication about the system being locked down. On October 4, we communicated.

National Defence committee  Absolutely.

National Defence committee  No.

National Defence committee  I am not aware of any communications from anyone outside of our organization. As it's commonplace today in the world, we were obviously aware that this was taking place in other organizations, and we were very diligent and vigilant about protecting our flanks.

National Defence committee  They expressed their concern, and they wanted to make sure that we were committed to corrective actions.

National Defence committee  It was by the bad actor.

National Defence committee  First of all, just to be personal for a second, moving military members is very close to me. I have a daughter who served in the U.S. Navy and was relocated with her family multiple times. I have been on the “dad side” in watching it happen, and it is a very complex and difficult process at times.

National Defence committee  Yes, we have a lot of experts who—

National Defence committee  I am not aware of conversations that we've been involved in about changing any policies. We provide funding advances, as I said, to folks who are in the move process so that there are no out-of-pocket expenses. If someone comes back to us with additional services that are part of the policy and that they need additional funds for, we would give them an additional advance.