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Government Operations committee  I'd say that it depends on where you are, honestly. We have offices like the one in Halifax, which is a fair-sized city, where there's a high level of stability. Then we have offices, such as the one in Charlottetown, which is one of our smaller locations, and again it has a high level of stability.

May 6th, 2008Committee meeting

Lysanne Gauvin

May 6th, 2008Committee meeting

Lysanne Gauvin

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  We're not in that category.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  I'm not going to sit here and tell you that the pay is 100%, 100% of the time. We pay 43,000 people at different points in time. Some we start; some we stop. Some we start and stop many times. If someone is on a compressed work week, it generates a certain set of pay transactions.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  You're bang on. It's absolutely true for both questions. In Winnipeg, the market for pay advisers is much more stable. In fact, I haven't done a study on this, but I would guess that CRA is probably the biggest hirer of pay advisers in Winnipeg. In Ottawa we're one of a number of organizations, including PWGSC, that have a significant pay presence.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  Yes, it's unacceptable.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  Okay, we'll see what we can pull together for you. The number of employees moving from one location to another is substantially less than the number moving internally within an office. I'll use Toronto as an example. We have four offices in Toronto, and an employee might move between the four offices, but there's no cost to us because they stay in their homes.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  We don't do them in a formal, structured way at this time. I am aware that offices and branches in certain areas in headquarters have undertaken to do this on their own. Just this past year we ran a pilot project for the staff in human resources, where we did what we called engagement interviews rather than exit interviews.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  The biggest reason people leave the agency is that they retire. The second biggest reason is that they go to another government department.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  If you look on page 7 of the deck, we provided a little bit of information with respect to separation for our full-time employees. It tells you the percentage of employees who have left for other government departments, the other reasons they've left, and then the retirements, which is the higher column in each of those instances.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  We call that internal churn, which is not a very elegant term. We absolutely have movement of employees from one job to the next, but I don't have statistics on that right now. We're in the process of trying to pull that information together.

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  In Ottawa, essentially.

May 6th, 2008Committee meeting

Lysanne Gauvin

May 6th, 2008Committee meeting

Lysanne Gauvin

Government Operations committee  What page are you on?

May 6th, 2008Committee meeting

Lysanne Gauvin