Information & Ethics committee  No. They're doing really well. IRCC is actually.... As you mentioned, the requests are very simple. They have a process in place and they are dealing with them. It's on almost an automatic basis. The only thing is that it's a huge volume.

Information & Ethics committee  I believe their access requests are all dealt with at one office here in Ottawa. Layla just told me that we got 500 complaints last year from the IRCC. So they're dealing with about 55,000 requests a year and I received 500 complaints.

Information & Ethics committee  Yes, it's 1%.

Information & Ethics committee  Based on the stats from last year, we received the most from the RCMP.

Information & Ethics committee  It's RCMP.

Information & Ethics committee  We received 370 cases from the RCMP.

Information & Ethics committee  Yes.

Information & Ethics committee  The CRA is our next one.

Information & Ethics committee  For the Canada Revenue Agency, we only received 183 from them.

Information & Ethics committee  They receive a lot requests.

Information & Ethics committee  Yes. The next one would be Canada Border Services Agency, with 156.

Information & Ethics committee  Then it goes down to the Privy Council Office.

Information & Ethics committee  There are 82.

Information & Ethics committee  Oh yes.

Information & Ethics committee  That's not part of my mandate. It's the government that should take on this project. But I would say that there are definitely needs in that respect. Several institutional coordinators carried out a study in collaboration with the Treasury Board. They looked at the possibility of professionalizing access to information analysts and creating an agency.