Veterans Affairs committee  As far as I know, the answer I provided is correct. On the point you're raising, I will check and get back to you.

Veterans Affairs committee  Based on the information I know of what records were destroyed, no veterans would have been impacted regarding delivery of services.

Veterans Affairs committee  I got the information from the folks who manage and oversee the people responsible for the program. If you have further questions, we can refer the questions to them and they can explain the process in more detail.

Veterans Affairs committee  I'll go back, verify, and come back.

Veterans Affairs committee  I cannot comment on matters before the court.

Veterans Affairs committee  No.

Veterans Affairs committee  The quick answer is that what the department has always done is case managers, nurses and occupational therapists do home visits for assessment or follow-up and that will continue. They will not have to drive to another office to get those services. We've always driven out to the homes or to another location to meet with veterans.

Veterans Affairs committee  First, the department takes very seriously its obligation to deal in a responsible manner with the documents and records of those we serve. We do follow Library and Archives Canada guidelines and legislation in the management of those records. In particular, in the cases I think you're referring to, these files were patient files from hospitals that the department transferred to the provinces between 1954 and 1995.

Veterans Affairs committee  The records that would be required for processing applications are preserved and they are accessible with Library and Archives Canada, yes.

Veterans Affairs committee  The disposal of the material that we do in no way impacts the delivery of services and benefits to veterans and their families.

Veterans Affairs committee  Yes, I can. Canadian Armed Forces veterans can be eligible for support in a community bed if the need for the long-term care is due to an illness or an injury that's directly related to their military service. If it's a facility that we have contract beds for priority access for veterans, most war veterans may be eligible if they have a need for a long-term care placement if their injury or their illness is linked to their service.

Veterans Affairs committee  Great.

Veterans Affairs committee  Mr. Stoffer, your request has been noted.

Veterans Affairs committee  First of all—

Veterans Affairs committee  Good morning. I will begin with the first part of our presentation, an overview of our programs and services. Whom do we serve? We serve more than 200,000 people ranging in age from 19 to 90 years old, and that includes war service veterans, Second World War and Korean War, Canadian Armed Forces personnel and veterans, RCMP members and survivors.