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Industry committee  That's the total since the spam reporting centre has come up.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  That would be since 2014.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  I'd have to defer to the CRTC. Again, we're the portal directing them to the spam reporting centre, but it's really the CRTC that has been monitoring on that.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  On the small business side, again I would have to defer to the folks at the CRTC for their view of the overall compliance rates. We look to the enforcement agencies to do their assessments around the enforcement levels.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  As a department overall, there are two parts. As you saw earlier from my colleagues on the policy side, they are actually responsible for drafting the law and making any amendments and regulatory changes irrespective of the regulatory framework that the CRTC has. On our side, we'

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  It's roughly based on performance in terms of the hits on our web page, for the most part.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  It's 1.6 million.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  I think that goes back to my point that we're really a conduit. A question like that would be an enforcement question, so that's really a question for the CRTC to answer. That's where we would direct them, to the CRTC. If you had specific questions about a definition like that in

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  It was fairly calm, and as the regulations were brought into force, it peaked. It has been running along at about 25,000 a month.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  That's pretty constant. When the private right of action changes were made, we had a peak again because it was in the media. Whenever it hits the media we get a blip in terms of usage rates.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  Just to clarify my role, those questions are better to loop back to our folks responsible for CASL in the legislative piece. Our role is more around the awareness-raising piece in how we can promote compliance.

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  When I talk about the awareness-raising being multi-faceted, it's not incumbent just on us for making sure that every Canadian is compliant and aware. I think you met the Chamber of Commerce here. I know they spend a lot of time with their members making them aware, making sure t

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  Yes, I wouldn't say we were constrained at the moment in terms of raising awareness of it. There's a broad issue around enforcement and understanding of law from any business on any law. On CASL, I wouldn't say there's anything particularly outstanding compared with any other law

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  I think I'd leave the policy details to my colleagues in the policy space. You've heard that balance between the witnesses, I think, talking to both sides and the effectiveness to date about the minimizing of some of the spam. I think if you look back to what your witnesses had i

October 31st, 2017Committee meeting

Christopher Padfield

Industry committee  As we said, there is the web page but we've also been reaching out. I think we've given out about 3,500 of these so far this year to different police departments to reach out. We want to make sure that people are informed about spam and their identity theft pieces. Largely, our e

October 31st, 2017Committee meeting

Christopher Padfield