Transport committee  Thank you, Mr. Chair. The APPR rules are among the strongest air passenger protection rules in the world. They cover a wider range of passenger concerns than any other regime, but we now know that the gap highlighted by the pandemic is significant. If and when the CTA is given t

Transport committee  Okay: Can you hear me now?

Transport committee  All right. This is our lives now, eh? We have to overcome all these technical issues. I will start again. Thank you, Mr. Chair.

Transport committee  I want to thank the committee for inviting my colleagues and me to appear today. We're living through an unusual and difficult time. I hope all of you and your loved ones have remained healthy and safe over the last nine months. While we have our respective roles to play, we are

Human Resources committee  A number of things will change under Bill C-81. As I already mentioned, our compliance officers will have more authority. Regarding administrative monetary penalties, AMPs, the maximum AMP they can impose will go from $25,000 to $250,000. Of course, they're not going to jump to t

Human Resources committee  Of course we're in a different position from that of my colleagues today, because we're the regulator and the tribunal. I would say that the bill is offering us a number of new tools. Since 1988, we've had the responsibility of making the national transportation system more acce

Human Resources committee  Cognizant of time, I'll give a couple of quick examples. First of all, we're going take the lens that the bill presents, particularly the definitions of “disability” and “barrier”, and integrate those into everything we do that's related to accessibility. The bill does provide a

Human Resources committee  Certainly the additional tools that Bill C-81 will give us to advance the mandate will be helpful.

Human Resources committee  I'll briefly explain for the member and other members that we really do, at the CTA, have two roles: We're the regulator and we set the rules, but we also hear complaints from individual Canadians or from advocacy organizations about concerns they might have, including those arou

Human Resources committee  I think there are a number of drivers. As an organization we've made efforts to ensure that persons with disabilities are aware that they can turn to us for assistance if they have an issue.

Human Resources committee  We've undertaken public information efforts, but I think generally—and this committee's work is is an example of this—there is more attention paid today than there was several years ago to accessibility issues and to the fundamental right of people with disabilities to equal acce

Human Resources committee  This question has actually arisen several times. I think it might be better, Mr. Chair, to actually send a letter with a couple of examples of that, because the committee has asked. I'll simply note one example. There are a number of airports both in Europe and in Asia where th

Human Resources committee  If it's helpful to the member, the regulations we're currently working on do have coming-into-force timelines, timelines by which regulated entities will have to comply with all the regulatory requirements. Those are already in the regulations we have drafted.

Human Resources committee  There is a transition period for certain requirements when something new is coming in, but long-standing requirements would simply roll over into the new regulations.

Human Resources committee  I want to be sure, Mr. Chair, that I understand the question. Perhaps I can give an initial answer, and then if the member feels I haven't responded—