Veterans Affairs committee  Well, actually, when we go to visit, we send teams of case managers and veterans service agents. They go as a pair. They announce their visit quite a while in advance. We rely on our partners to relay the word that we're coming. We also have posters that are posted in different locations.

Veterans Affairs committee  Yes. I can give you some statistics. So far in these three territories, we are providing services to 515 veterans and family members. Out of those, 90 are case-managed veterans.

Veterans Affairs committee  Yes, they served under the U.S. We have reciprocal agreements with many countries, the U.S. being one of them. We have some with South Africa, Australia, and the U.K., and we do provide services to allied veterans or veterans who have served in other countries. When we do reach out, we reach out to all veterans, yes.

Veterans Affairs committee  In conclusion, although we are on the right track, we recognize that our service delivery model must also adapt to new realities and technologies, and we will continue to explore new ways to reach our clients wherever they are in Canada. Thank you, Mr. Chair.

Veterans Affairs committee  Good morning, Mr. Chair, and members of the committee. My name is Maryse Savoie and I am the acting director general of field operations at Veterans Affairs Canada. I am responsible for nearly 1,200 employees across Canada in 38 sector offices and 31 Integrated Personal Support Centres and satellite offices.