Human Resources committee  I'm sorry that I cannot answer that question, but what I can say is that when you do talk about the challenges of navigating the system, we do provide as much information as we can on our websites, as well as in guides to claimants about what they need to do while on claim, and we do ask them to contact Service Canada as soon as possible if their circumstances change.

Human Resources committee  It's a one-time occurrence based on an event that is due to a probable criminal cause. However, it's a weekly benefit.

Human Resources committee  Mr. Chair and members of the committee, thank you and good morning. My name is Rutha Astravas. I'm the director of special benefits for employment insurance policy at the Department of Employment and Social Development. As you said, joining me is Mike MacPhee, my colleague from Service Canada.