Veterans Affairs committee  I'm going to consult with Sharon for a second, if I could, because I wasn't here for that process.

Veterans Affairs committee  I have not received any comments since I've been in the office on the veterans' ID cards. I will defer to Sharon to see if she has heard anything, but I haven't.

Veterans Affairs committee  There are number of experts and very informed advocates in that space who I would encourage you to contact. We can get you some contact information from them. What they have shared with us is that women are less likely to identify as veterans, not just here in Canada but in other countries as well, and less likely to come forward with the issues they may be facing.

Veterans Affairs committee  I just want to make sure I understand your question. Complaints that there was no retroactive...?

Veterans Affairs committee  I see. No, we have not received any complaints yet that I am aware of around that issue, but the implementation of it is something that is part of our monitoring. It is something we will look at.

Veterans Affairs committee  From our perspective right now, the best thing I could offer would be to refer that question to CAF-DND and Veterans Affairs to speak about the work they're doing to close the seam, and the work that the CAF transition group has initiated. Clearly that's not the case now and that can't happen quickly enough.

Veterans Affairs committee  We're following that. We have not received—to my knowledge, anyway—any specific complaints, but we're following the conversations between the federal and provincial levels of government. We have also spoken to a number of veterans and a number of Legion representatives who have raised similar issues elsewhere.

Veterans Affairs committee  I haven't in my time with the office, but from previous experience, I'm aware of those challenges in licensing, even from province to province, and in translating some of the skills that are acquired in uniform, and how they're acquired, into civilian qualifications. To my understanding, it has been a long-standing issue.

Veterans Affairs committee  I have not been involved in that to any great degree. I would refer you to the CAF-DND ombudsman. We appeared before the government operations committee not long ago, and they responded to a question around PLAR and the issue in general of qualifications transferring.

Veterans Affairs committee  Yes. Absolutely.

Veterans Affairs committee  In terms of making them accessible to veterans for that two-year...?

Veterans Affairs committee  I haven't received any specific feedback. I'm not sure if the office has.

Veterans Affairs committee  Yes.

Veterans Affairs committee  I should clarify my remarks and say that it's not that veterans tell us it's not an issue. It clearly is and it's the number one complaint we receive, but in talking to some veterans who were frustrated, what they have expressed is that, rather than be given an average adjudication time or processing time for whatever disability they are applying under, they would like a more personalized, meaningful number.

Veterans Affairs committee  I'm going to ask Sharon if she has anything to add, and if not, I won't put her on the spot.