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Official Languages committee  No, Mr. Arseneault. I'd like to clarify something. As I said earlier, we implemented a hybrid model. At the moment, the interpreters don't work directly with Zoom. Instead, they use the currently available consoles and headsets. We are using Zoom only for audio transmission of

February 2nd, 2021Committee meeting

Stéphan Aubé

Official Languages committee  I'll offer two comments, Mr. Arseneault. This summer, we carried out independent tests on the hybrid solution, which includes Zoom and all of our audio systems. We ran these tests with the National Research Council of Canada in Ottawa. We carried out tests in the House of Common

February 2nd, 2021Committee meeting

Stéphan Aubé

Official Languages committee  Mr. Arseneault, the European Parliament uses a number of tools. They use Zoom and other tools, depending on the context and the size of the event. At the outset, the number of participants at meetings was one of the factors that led us to choose Zoom. But if we wanted a solution

February 2nd, 2021Committee meeting

Stéphan Aubé

Official Languages committee  Mr. Arseneault, the complaints are not made directly to our office, but rather to the Translation Bureau. The Bureau's representatives could answer this question. But I can say that we are working steadily to deal with every request from the Translation Bureau to provide and imp

February 2nd, 2021Committee meeting

Stéphan Aubé

Official Languages committee  It's rather a combination of things, Mr. Arseneault. We keep in very close touch with people at the Translation Bureau, and some of them interact with our managers and employees on site. In addition, the technicians are on the premises every day for every meeting. This means th

February 2nd, 2021Committee meeting

Stéphan Aubé

Official Languages committee  Mr. Généreux, I'd like to emphasize that we meet the ISO standards respecting booths, interpretation systems and conference systems. I should add that, for us, Zoom is not the interpretation system used in the House of Commons. We have a different model, and Zoom is a tool that

February 2nd, 2021Committee meeting

Stéphan Aubé

Official Languages committee  Mr. Généreux, we initially examined several solutions, but I have to tell you that the ISO standards are established by the Translation Bureau. So we made sure that all the solutions that we proposed for parliamentary events and meetings met those standards. The Translation Bure

February 2nd, 2021Committee meeting

Stéphan Aubé

Official Languages committee  Mr. Généreux, we established a process that would allow us to send out headsets within a 24 to 48 hour period to all members and witnesses, if we have enough lead time to send them. A process was established and agreements were signed with companies across Canada to deliver the h

February 2nd, 2021Committee meeting

Stéphan Aubé

Official Languages committee  I can answer that question. Our priority is the quality of the environment in which you work and in which interpreters work. Every system put in place for the House committees must meet ISO standards. For both conference and meeting systems, there are mainly six ISO standards t

February 2nd, 2021Committee meeting

Stéphan Aubé

Procedure and House Affairs committee  I've not been told by PSPC that they have a budgeting issue. They've actually allocated more funds to try to recruit more people. The showstopper is not the budget for them.

November 24th, 2020Committee meeting

Stéphan Aubé

Procedure and House Affairs committee  Thank you, Mr. Speaker. Thank you, Mr. Turnbull, for the question. As you know, the interpretation services are provided by Public Works to the House of Commons as a service. We have been in dialogue with them because they understood through the summer that we needed to go ba

November 24th, 2020Committee meeting

Stéphan Aubé

Procedure and House Affairs committee  Thank you for the question. As you know, since September we've been working to develop a tool that could allow the members to vote. We're still in consultation with the whips of each of the recognized parties. We've made a presentation to them over the last weeks. We're awaiti

November 24th, 2020Committee meeting

Stéphan Aubé

Procedure and House Affairs committee  We don't have a commitment for a date, yet. I would leave that to different parties to make that decision. From a readiness perspective, we're almost there. We're just waiting for these decisions to be made. As soon as they're made, we'll be able to engage all the members from th

November 24th, 2020Committee meeting

Stéphan Aubé

Procedure and House Affairs committee  It is the case, sir.

July 6th, 2020Committee meeting

Stéphan Aubé

Procedure and House Affairs committee  It is the case right now, sir.

July 6th, 2020Committee meeting

Stéphan Aubé