National Defence committee  The contract with the RCMP has been for us to maintain a service directory of local suppliers around Canada and to negotiate, by province, the rates that they can charge. As far as I am aware, that has been consistently in place, and it is exactly what we are bidding on moving forward.

National Defence committee  I would have to get back to the committee with that, but I could do that.

National Defence committee  At this point, we are in the middle of going through and reviewing what is in all of those files that were copied—

National Defence committee  No. Ransom was not paid.

National Defence committee  Let me be clear about the communication. The communication that was verbal on October 3 and October 4 related to our system being encrypted and not available. October 19 was when the data was released on the dark web. Then we communicated about the data after that event happened, so on October 19.

National Defence committee  We actually track every interaction. Each month, about 7,000 to 9,000 inquiries come in from military members. On average, we have about two per person in the pipeline in any given month, and we answer those questions. We don't look at whether something is a complaint versus a question.

National Defence committee  We do not provide them budgets for their ongoing living expenses; we provide them budgets for the actual relocation and the different pieces of that.

National Defence committee  Does that clarify it?

National Defence committee  The databases I was referring to are the databases in which we store our operating data. They were not compromised, to be very clear. Those databases that had our structured data relating to our customers and clients were not compromised. The data that was compromised was spreadsheets and what we and the experts refer to as “unstructured data” that was in shared drives and things like that.

National Defence committee  I'm not sure I understand the question.

National Defence committee  In terms of the RCMP, there's been no change to our contract and our relationship with them since the data breach. Prior to, during and now, we have a limited scope with them whereby we provide a service directory of suppliers. For the other contracts, with the CAF and the Treasury Board, we have provided full move consulting and we continue to do that.

National Defence committee  Not that I'm aware of.

National Defence committee  I believe there was a predecessor company that received a tender in 1999.

National Defence committee  The other dates are correct.

National Defence committee  That's correct.