Transport committee  The complaints mechanism? Where?

Transport committee  The complaints mechanism referred to in paragraph 15(c) concerns only tolls.

Transport committee  In fact, it's a supply and demand issue. The higher the price, the more users could potentially choose other options than the bridge in question. In my view, that's possible in some regions where users really have options. One could then consider raising or lowering the price.

Transport committee  When we drafted this provision, we were thinking about the amounts of the tolls charged, for example, two, three, four or five dollars.

Transport committee  I don't agree with that view.

Transport committee  The intent is to cover all operators.

Transport committee  Or transfers to the bridge they own.

Transport committee  You have a reference to the control and entity in paragraph 26(1)(c). I believe that what's important to understand vis-à-vis clause 26 is that it can be used only if there is a breach of clause 23--in other words, when a transaction happens without the approval of GIC. In other words, I'm selling you my bridge without seeking GIC approval.

Transport committee  No, I think the approval of the GIC referred to here, if you read the provision--

Transport committee  It refers to clause 23. In other words, as long as clause 23 is not in force, these provisions cannot be used.

Transport committee  Well, it doesn't change the current situation. In other words, the current situation stays as it is. Clause 26 cannot be used except to change situations that exist.

Transport committee  We want to identify the person who will decide on how the complaint is resolved.

Transport committee  In fact, for there to be a complaint settlement mechanism, the complaint must be put before a person, and that person must have the power to decide. The purpose of this wording is to make it possible, by regulation, to identify the person—whether it's a government representative or an adjudicator—to whom users could go and complain about a toll and who would have to make a decision after hearing the parties.

Transport committee  Ultimately, this provision permits the making of regulations. Its purpose is to permit regulations to be made to identify the person who will make the decision, without that person or organization necessarily being identified for the moment.

Transport committee  Clause 3 of the act says it is “binding on Her Majesty in right of Canada or of a province”, so this act would apply to a province by virtue of this provision.