Questions Passed as Orders for Returns  With regard to the Canadian Transportation Agency (CTA), since March 2020: (a) how many air passenger complaints have been received, broken down by the subject matter of the complaint; (b) of the complaints received in (a), how many have been resolved, broken down by (i) facilitation process, (ii) mediation process, (iii) adjudication; (c) how many air passenger complaints were dismissed, withdrawn or declined, broken down by (i) subject matter of the complaint, (ii) mediation process, (iii) adjudication; (d) for each complaint in (a), how many cases were resolved through a settlement; (e) how many full-time equivalent agency case officers are assigned to deal with air travel complaints, broken down by agency case officers dealing with the (i) facilitation process, (ii) mediation process, (iii) adjudication; (f) what is the average number of air travel complaints handled by an agency case officer, broken down by agency case officers dealing with the (i) facilitation process, (ii) mediation process, (iii) adjudication; (g) what is the number of air travel complaints received but not yet handled by an agency case officer, broken down by agency case officers dealing with the (i) facilitation process, (ii) mediation process, (iii) adjudication; (h) in how many cases were passengers told by CTA facilitators that they were not entitled to compensation, broken down by rejection category; (i) among the cases in (h), what was the reason for the CTA facilitators not to refer the passengers and the airlines to the Montréal Convention that is incorporated in the international tariff (terms and conditions) of the airlines; (j) how does the CTA define a "resolved" complaint for the purposes of reporting it in its statistics; (k) when a complainant chooses not to pursue a complaint, does it count as "resolved"; (l) how many business days on average does it effectively take from the filing of a complaint to an officer to be assigned to the case, broken down by the (i) facilitation process, (ii) mediation process, (iii) adjudication; (m) how many business days on average does it effectively take from the filing of a complaint to reaching a settlement, broken down by the (i) facilitation process, (ii) mediation process, (iii) adjudication; and (n) for complaints in (a), what is the percentage of complaints that were not resolved in accordance with the service standards?

Questions Passed as Orders for Returns  With regard to GST/HST tax revenues, beginning in fiscal year 2016-17, and broken down by fiscal year: what was the revenue shortfall for (i) suppliers of digital goods and services that are not physically located in Canada, (ii) goods supplied through fulfillment warehouses with online suppliers and digital platforms located outside of Canada?

Questions Passed as Orders for Returns  With regard to SNC-Lavalin and the design and implementation of COVID-19 programs and spending measures, broken down by program and spending measures: (a) have any contracts been awarded to SNC-Lavalin, and, if so, how many; and (b) what are the details of each of the contracts in (a), including the (i) date the contract was awarded, (ii) description of the goods or services, (iii) volume, (iv) final contract amount?

Questions Passed as Orders for Returns  With regard to the Boeing 737 MAX 8: (a) during communication with the Federal Aviation Authority (FAA) on or after October 29, 2018, including in the emergency Airworthiness Directive issued by the FAA, what information was received by Transport Canada, including (i) the findings of any FAA risk analysis into the airworthiness of the 737 MAX 8 and likelihood of fatal crashes during its service, (ii) any information concerning the Maneuvering Characteristics Augmentation System (MCAS) software and its role in the crash of Lion Air flight 610, (iii) any information about the risks of an angle-of-attack sensor failure, (iv) data indicating the cause of the crash of Lion Air flight 610, including black box recordings, (v) any explanation of the cause of the crash of Lion Air flight 610, including any description of the runaway stabilizer trim; (b) was this information communicated to the Minister of Transport or the Director General of Civil Administration, and, if so, when; (c) were any concerns with the absence of information regarding the crash of Lion Air flight 610 conveyed to the FAA, and, if so, what was the substance of these concerns; (d) did Transport Canada consider any order grounding the 737 MAX 8 between October 29, 2018, and March 10, 2019, and, if so, why was this option rejected; (e) at any time before March 10, 2019, did Transport Canada receive any concerns about the 737 MAX 8 from airlines or pilot associations and, if so, what were these concerns and who issued them; (f) after October 29, 2018, did Transport Canada consider undertaking its own risk analysis of the 737 MAX 8, and, if so, why was this option rejected; and (g) prior to March 10, 2019, did Transport Canada communicate the causes of the Lion Air crash, including an explanation of the runaway stabilizer trim, with any airlines or pilot associations?

Air Transportation  Mr. Speaker, it is shocking and unacceptable that nearly a year into this pandemic, tens of thousands of Canadians have still not received refunds for flights that were cancelled by the airlines. Now the Prime Minister is telling Canadians to cancel any travel plans they may have booked for this spring.

Holiday Greetings  Madam Speaker, as we gather on this last sitting day of the year, I am reflecting on the way our communities have pulled together over the past nine months. In Northwest B.C., we have seen it before. In 2018, wildfires tore through and people risked their lives to save their neighbours' properties.

The Environment  Mr. Speaker, during their five years in government, the Liberals have allowed the levels of climate pollution in Canada to remain as high as ever. Their economic update on Monday promised only more delays and half-measures. For instance, there is no money for permanent transit funding and their home retrofit program is a copy and paste from Stephen Harper.

Business of Supply  Mr. Chair, funding for west coast salmon stock assessment has been falling since the 1980s. Of course, it was the worst under the former Stephen Harper government, but despite the recommendations from former Liberal fisheries ministers, those funding levels have still not been restored to the levels they need to be.

Business of Supply  Mr. Chair, the focus of that last question was really around whether the stock assessment funding was going to be restored. I did not hear a specific answer to that question, but I look forward to engaging with the minister in the future. One of the things I hear when I talk to people in the Skeena watershed about wild salmon is that community consultation and community engagement by DFO are sorely lacking.

Business of Supply  Mr. Chair, in the Skeena watershed, as the minister may know, DFO has long practised abundance-based management for sockeye salmon. They set minimum spawning escapements and they also set thresholds at which different fisheries are triggered. There is a growing call in the region for DFO to develop similar abundance-based management measures for other species, particularly for chinook salmon.

Business of Supply  Mr. Chair, I will finish my questions with a question about the new Fisheries Act. In many ways, the new Fisheries Act is a solid step forward, but the government has been slow to operationalize the policies and regulations that are so important to the objectives set out in the act.

Business of Supply  Mr. Chair, I will be splitting my time with the member for Courtenay—Alberni. I have about 10 minutes of questions for the minister and afterward, my hon. colleague will take the remaining five minutes to round out the evening. I would like to start by acknowledging the member for Vaughan—Woodbridge, who began his remarks talking about Prince Rupert and his roots in that beautiful community.

Business of Supply  Mr. Chair, the reason these recommendations are so important, and I believe the minister will agree, is that it is vitally important that we keep as much of the value of the west coast catch in the hands of actual fishermen, especially after two of the worst seasons on record.

Business of Supply  Mr. Chair, could the minister inform the House what the timeline is for implementing the recommendations in the report?

Indigenous Affairs  Mr. Speaker, Max Johnson is an amazing local artist in Bella Bella. When I first met him two summers ago, he was painting artwork on the front of the new big house in his community. It was heartbreaking to later hear that he and his granddaughter had been racially profiled by BMO staff in Vancouver and had been handcuffed by police for trying to open a bank account.