Information & Ethics committee  No, but you do have choice in which provider you want for your content, even now, over the top providers as well. You have several choices, and we obviously support competition. If you had perfect competition, you might not even have to have that strong a regulation, because comp

Information & Ethics committee  They're in the Telecommunications Act, which is the legislation that applies to all telecommunications service, be it Internet, voice, or any other data application or data service. Any transmission of content that—

Information & Ethics committee  Broadcasting—

Information & Ethics committee  The broadcasting aspects that have been carved out of the Telecommunications Act are in the Broadcasting Act, so all the rules, regulations, and objectives are captured there in terms of the undue preference and unjust discrimination. They have their own rules in that space, and

Information & Ethics committee  It's only when they're providing telecom services. The broadcasting services and the distribution services are considered broadcasting services, so they fall under the Broadcasting Act.

Information & Ethics committee  Let me parse that a bit. Over the years, we've seen the complaints go down. These are last year's numbers. We received 19 in 2017. Prior to that, it's been a little more, 30 or 40 per year. Those are the ones we get from individuals. We deal with those. With some of them, there's

Information & Ethics committee  No, once we point it out, they realize it and say, “Oh, yeah, we didn't realize our software didn't do that correctly. We had better fix it.” It's at the margins very much, so if there's a big issue, we will run a major proceeding to really address that, as we have done with the

Information & Ethics committee  I think you are referring to Internet connection fees in Canada. We would always like to see real competition among the companies. The various companies offer a lot of packages. Every year we conduct a study to find out what consumers pay for these services. There are a number o

Information & Ethics committee  It's obviously a huge market and a very important market for all the application providers out there. If AT&T, Verizon, and the other major providers start preferring specific applications to an extreme, causing others to fail, obviously that application space will be affecte

Information & Ethics committee  Not formally, no. That's not part of our mandate.

Information & Ethics committee  There are. It varies by country, and it's very nuanced across the countries. I don't have a specific example that I can give you of one that doesn't have any rules. I've been focused more on those that are supporting net neutrality in that sense, so areas that haven't addressed i

Information & Ethics committee  That's right. I would think, in looking at Canada's net neutrality, that it is probably one of the strongest in the world in terms of addressing all aspects. We started off with the prioritization of traffic, dealing with congestion situations. We moved into self-dealing in terms

Information & Ethics committee  Absolutely.

Information & Ethics committee  I'm not an expert on the cable regulations, but we have quite a few regulations that control carriage in terms of having availability of channels and programs of national interest and making sure there's no exclusivity on that content so that it's available on multiple platforms.

Information & Ethics committee  The commission has the powers under the Telecommunications Act. We have a power under section 24 to impose conditions on carriers if they help to fulfill the objectives of the act. One of the objectives is to protect the privacy of Canadians as well, so if we see that as a real i