Government Operations committee  The increase in the price of stamps is not acceptable. A little indexation is not noticeable, but when you go from 63 to 85 cents, that is really where the problem lies. If you forget about that and you talk about a subsidy, it's important for people to understand that means their taxes.

Government Operations committee  In the suburbs, it can be easily planned if there is consultation.

Government Operations committee  Yes, so that's why we removed 800,000 doors that were touched by that option from our calculation.

Government Operations committee  It's there.

Government Operations committee  We'll get back to you with an answer.

Government Operations committee  We didn't look specifically at whether it could be reorganized. We didn't compare with other organizations, so we cannot—

Government Operations committee  From what we've studied already, action has been taken in reducing some of the numbers, and also some of the benefits. For example, many have switched to contributions rather than a defined benefit pension plan. Already some changes have occurred. Can more occur? Probably, but—

Government Operations committee  In the realignment, we think attrition is a crossroad moment for Canada Post to make sure that the jobs that are there will be there for the long term. These jobs probably ought to be with added value. Maybe they are jobs with much more of the logistics that the vice-chair was talking about earlier on.

Government Operations committee  The advantages are clear. Because of the rural moratorium that describes some localities and communities that are no longer rural, we say it's probably time to redefine. We were told by Canadians that they liked the idea of franchises because they have longer hours.

Government Operations committee  That's an interesting question. I guess it was the four months. We would have liked to enjoy the summer. We worked very hard to be able to produce a discussion paper of quality to bring to your attention. Other than that, we felt we had everything we needed in order to poll Canadians, meet the stakeholders, and subcontract the expertise of EY and Oliver Wyman so that they could come to the table.

Government Operations committee  It wasn't in the mandate at all. It was with no subsidy. It was to be self-sustainable.

Government Operations committee  It's interesting, because at the same time, when we described the hub situation, what we had in mind was to bring to the community, where it's really needed, the kind of services beyond what is already Canada Post—not necessarily through workers of Canada Post, but to offer the facilities of Canada Post post offices.

Government Operations committee  There was the length of time it takes for delivery to reach both the city and the rural areas. Many Canadians told us they could live with a birthday card taking longer to reach them, except that when they're waiting for a cheque, they want it as soon as possible. Then you send it by Internet.

Government Operations committee  Then it's more money; it's not as profitable.

Government Operations committee  It's not risk management as much. On the 7%, it's important to understand with this table that the percentage is of people who thought it was a good idea. We pushed to a subsequent question: would you use it? It's not 7% of all Canadians per se—