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Transport committee  Thank you for the question, Mr. Soroka. We think that at some point we are going to get past this pandemic. We will start to see air travel resume, perhaps not for some time now to the volumes it was at before. There were a series of reforms that were finally getting under way in this country, to a system that hasn't really been touched in over 20 years—the airline system broadly.

December 8th, 2020Committee meeting

Ian Jack

Transport committee  I think it's a bit of both. It depends on the jurisdiction. The U.S. law is clearer. Leaving aside what the Canadian law actually says, there's no doubt the American law, on this point, is crystal clear in terms of some refunds, at least, that were processed. In the European Union many governments got off the mark a lot faster in negotiating with their primary carriers.

December 8th, 2020Committee meeting

Ian Jack

Transport committee  I don't think we can speak to the minister's motivation on this. I would say it's understandable that there was a lot of panic everywhere in the world—including, probably, in the corridors of Transport Canada—for the first few weeks of this pandemic. Nobody knew what was going on, but we've had lots of time since to calm down and get on with this.

December 8th, 2020Committee meeting

Ian Jack

Transport committee  Sure. If I were a politician, I might say that I don't like to comment on hypotheticals, Mr. Chair, but I will go ahead and answer the question. Under the circumstances, we have a government that has publicly stated that it will get refunds for people, and also that there is financial assistance on the table for the industry.

December 8th, 2020Committee meeting

Ian Jack

Transport committee  Honourable members of the committee, thank you for your time. Thank you very much, sir.

December 8th, 2020Committee meeting

Ian Jack

Transport committee  My work here is done.

December 8th, 2020Committee meeting

Ian Jack

Transport committee  Thank you, Mr. Chair. I doubt I'll get a gold star, but I'll try my best.

December 8th, 2020Committee meeting

Ian Jack

Transport committee  Thank you very much to the committee for this invitation this afternoon. CAA was founded in 1913 to represent the interests of motorists originally, but the world has evolved since then and so have we. We have 6.5 million members today from coast to coast, and the services we offer them extend well beyond emergency roadside assistance.

December 8th, 2020Committee meeting

Ian Jack