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International Trade committee  No. The way things work, in terms of these large, complex projects, is that we work together. Deloitte brings the tools and methodologies on how to do a design document. Our client—in this case, the CBSA—works at completing the document with requirements. We work with them to make sure they are technically possible, then work through what the technical solution would look like.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  It would be from so many different ones. As you can imagine, with 600 different design documents, multiple departments and multiple parts of the agency would comment.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  Yes, they would be a part of the total cost that has been paid to date.

March 21st, 2024Committee meeting

Louise Upton

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  I don't have it off the top of my head, but yes—

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  I wouldn't hazard a guess, because there are some that have not—

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  I apologize. I'm not quite sure what you're referring to in that particular case.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  As you would have heard and as I observed with the CBSA this past Tuesday, to date our payments are $182 million. I can confirm that's what it is.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  Unfortunately, I don't have the contract numbers right in front of me, but I assume that one might be in relation to CARM. The CARM contract actually contains two components. One is the building of the solution, and the other is the maintenance of the solution post build.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  I believe that what they said on Tuesday was that we have been paid to date $182 million. I can confirm that we do have a contract to operate the solution post build life as well.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  The total amount would be $20 million a year for maintenance, which includes new functionality and new upgrades to the SAP solution and that sort of thing.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  The way the contract is structured, the first six years are locked in, and then every year after that is an optional year that the government can then review and decide on, should they want to bring it in-house.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  No. The $182 million is to date. The billing that we've not fully implemented, what we call “the operate solution”, does not start until we actually get into the “go live”—once CARM is online.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  The $182 million.

March 21st, 2024Committee meeting

Louise Upton

International Trade committee  It's $20 million a year, with.... The contract is quite complicated.

March 21st, 2024Committee meeting

Louise Upton