Citizenship and Immigration committee  In our policy committee? It's people who work in the policy sector, as well as those of us who are working in the operations sector. it tends to be at a director or a director general level.

Citizenship and Immigration committee  I can respond to that, Mr. Chair. Since we set up the dedicated lines, we have asked the call agents at the call centre to track the types of inquiries. This cannot be done by an electronic system; it is done as a manual count, so that we get an idea of the kinds of calls, conce

Citizenship and Immigration committee  Those discussions would begin in the policy sector of the department, at a more senior level.

Citizenship and Immigration committee  Correct.

Citizenship and Immigration committee  I'm going to turn that over to Clark, who is my person who tracks these things for me.

Citizenship and Immigration committee  The main reason the government has decided to proceed with that appeal is that we believe there were errors in law related to Judge Martineau's decision. So it goes beyond the specifics of Mr. Joe Taylor, and in fact goes beyond the issue of just citizenship legislation. Of those

Citizenship and Immigration committee  If I may, we try to track the calls coming in to the call centre, and it would appear that the number of inquiries specifically related to loss of citizenship moved from something like 20 or 30 a day to over 100 a day. It's in the very early stages, but there's some indication th

Citizenship and Immigration committee  No, I'm sorry, I don't have any information on that.

Citizenship and Immigration committee  As the issue is before the court, I really can't comment on that. I'm sorry.

Citizenship and Immigration committee  We would really appreciate it if members of Parliament who hear of individuals who have concerns about their citizenship status would please bring them forward to us at our call centre. We have a special line to our case processing centre for members of Parliament. We would very

Citizenship and Immigration committee  In operational procedures, if you're referring to the particular case that I believe you're referring to, if there are matters before the court, there are times when we cannot respond to specific questions put to us by a client. In those cases, we're unable to respond.

Citizenship and Immigration committee  In terms of what we have done, obviously our deputy minister cannot be apprised of all the details of the cases. When we get specific inquiries put to the deputy minister, we bring them into my sector and into the unit that Mr. Goodman manages, so that we can provide a substantiv

Citizenship and Immigration committee  The minister provided a description of the amendments that she would like to introduce as a bill in Parliament in the fall, and that information in her speech has been posted on the CIC website. The bill will undergo the regular parliamentary process. In the meantime, our role he

Citizenship and Immigration committee  I think, Mr. Chair, that our processing standards of 24 to 48 hours for members of Parliament are quite good. It is a very busy office in Sydney and elsewhere throughout our network but we do endeavour to give preferential treatment in turning around inquiries from members of Par

Citizenship and Immigration committee  For the processing times in Sydney?