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Transport committee  I think as we reported at the last committee meeting it was the intention of the company to establish a global committee chaired by Akio Toyoda, our president. That has been done. It's comprised of regional chief quality officers, and a chief quality officer has been appointed fo

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  For our chief quality officer, it would be anything that may be coming from the field, or that is identified in manufacturing, or that is generally captured by our operations across North America. So that would include Toyota Canada, but it would include the manufacturing facilit

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  What it's intended to do is to make sure that if there is any delay, or if there hasn't been adequate consideration of some information that has been undertaken and then the normal process of identification of the problem would be triggered, it would come back, as it does today,

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  Again, I think that depends on the nature or quality of the information coming in from the field. Depending on how well documented the report is in the first place, you may or may not be able to actually replicate the condition that's being referred to. That was one of the issu

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  Yes. Again, that's one of the reasons for putting in that role of the chief quality officer on a regional basis. It's to make sure that those things that are characteristic or perhaps unique to a given region are being addressed. As I explained at our last appearance, it's also

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  I'm not intimately familiar with Europe; obviously, that's not part of my day-to-day role. But I can say in general that the organization in Europe is that you have many distributors operating at the local level on a national basis across Europe. There is a regional organization

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  Even from the standpoint of an automotive distributor supporting our dealer network, obviously those technologies change all the time, and we have to regularly retrain our personnel to be able to support those vehicles. That said, one of the things that is happening is that, give

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  It would go back to Japan, and we would expect that where the information was relevant to product we put into the Canadian marketplace, it would be shared with us.

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  Toyota Canada operates as an independent distributor. We're a fifty-fifty joint venture between Toyota Motor Corporation and Mitsui. Just for your background, Toyota Canada began as a company called Canadian Motor Industries. We were a multi-brand distributor that was set up as a

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  Just over half of our total sales last year were of Canadian-made vehicles.

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  Absolutely. No matter what sort of regulation is implemented in the United States, because we share a common marketplace with vehicles moving back and forth between the two markets, U.S. regulatory changes will have an impact on the vehicles driven on Canadian roads.

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  I think that, one, there is seldom any lag in either direction across the border in terms of recall activity. Whether it's a recall initiated by us in Canada that affects U.S. product or a U.S. recall affecting our product, we move together to make sure that the recalls are condu

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  Obviously I don't deal with NHTSA on a day-to-day basis, so I can't speak to the nature of their operations. What I can tell you is that my impression from many of my dealings with the Transport Canada officials is that they are knowledgeable and very diligent. There are some th

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  I don't represent the manufacturing arm of the company—that's a separate entity—but if memory serves me correctly, current annual production is somewhere in the neighbourhood of 400,000 vehicles. In terms of product that would stay here in Canada, last year about 100,000 of the v

June 1st, 2010Committee meeting

Stephen Beatty

Transport committee  There are some. Also, there are some specific and unique Canadian safety regulations with respect to daytime running lamps, immobilizers, and some other specific equipment. But in general, I think the government has committed itself toward harmonization of regulations with the Am

June 1st, 2010Committee meeting

Stephen Beatty