Information & Ethics committee  As we mentioned, trust is the foundation of our business. Any time there's a negative finding against our organization, we find that the trust is eroded, and it ripples throughout the organization, not only from the consumer side but also on the enterprise side. That fine was s

Information & Ethics committee  I would encourage the Canadian government to have the voice you have around how technologies are delivered within the Canadian context. We have people here locally who are there to hear that and change the way we deliver our services.

Information & Ethics committee  We have our properties, as do the other communities. We have the Microsoft store and the MSN properties, so we are able to determine where our customers are coming from.

Information & Ethics committee  One of the things we feel strongly about is users having visibility into what data they have shared with particular organizations. We've worked very closely—I have personally worked very closely—with information privacy commissioners across Canada to talk about the consent enviro

Information & Ethics committee  To be clear, we don't scan that information—

Information & Ethics committee  —however, we do provide—

Information & Ethics committee  —visibility to customers so that they understand where their data is being used and give them full control. Our privacy dashboard, for example, allows you to see what data is resident within the Microsoft environment and then you're able to control that and be able to manage tha

Information & Ethics committee  Yes, we would.

Information & Ethics committee  Thank you, Mr. Chair. We're pleased to be here today. My name is John Weigelt. I'm the national technology officer for Microsoft here in Canada. My colleague Marlene Floyd, national director of corporate affairs for Microsoft Canada, joins me. We appreciate the opportunity to a

Industry committee  No. It's more or less someone who has come to a Microsoft event five years ago—or let's say three years ago—and for whom we have a piece of documentation saying they were there. Perhaps it's a survey, but at that time it didn't have an explicit statement saying that they expected

Industry committee  As we went through it, we first thought it was a relatively small number. We then found that number had increased to a point where it did create a challenge for us.

Industry committee  The difficulty that we as an organization are finding is with the interpretation of some of the timeframes, and understanding where that relationship was established, how we have defined that relationship, and whether or not we can go back and re-establish that relationship with

Industry committee  We have gone through that list and do have a quality list of customers. We have an understanding that there is a large number of customers, however, for whom we do not have that explicit knowledge. We feel that is something that we do need some time to go through to have a better

Industry committee  It's a matter of what that commercial communication is, and in trying to keep people up to date. The definition of commercial communication is also another area we're trying to look at.

Industry committee  For the most part, the service providers will have, in their terms of service and their acceptable use policies, a description of how that service is provided and whether or not it's provided inside or outside of Canada. I think it's important to note that trying to compare the