Official Languages committee  It is CATSA in English and ACSTA in French.

Official Languages committee  Do you mean about official languages?

Official Languages committee  It would be to the Treasury Board of Canada Secretariat.

Official Languages committee  I would not be able to answer that question, unfortunately. I do not know.

Official Languages committee  There must be regular contacts with community groups in order to know their needs. We believe that establishing these relationships could also help these groups recruit bilingual employees, because these associations are part of the communities. They could give their opinion on how to find bilingual employees.

Official Languages committee  Yes, I am optimistic that that will happen. As I was saying a bit earlier, this organization is fairly recent. During the audit, its representatives were very receptive and they were very cooperative. I am confident that they will implement all of the recommendations. We drafted our recommendations so that they fit together with each other.

Official Languages committee  They had my photo in Ottawa! They did not recognize me in Toronto, however.

Official Languages committee  As far as we are concerned, yes, and we would actually like this to be the case.

Official Languages committee  Firstly, as I indicated, we wanted to choose class 1 airports, which have to serve at least one million passengers. These locations have an obligation to provide services in both official languages. Secondly, we wanted to have a picture that covered all of Canada. So we restricted ourselves to these airports.

Official Languages committee  Yes.

Official Languages committee  There are 17 in all.

Official Languages committee  Yes. In addition, we inserted a table in our audit report that shows the percentage of bilingual employees from one region to another. It is clear that in Montréal and in Ottawa, among others, there are not many issues. In fact, there are practically none related to Edmonton, for example.

Official Languages committee  I do not think we have the numbers by region. Do we have them?

Official Languages committee  Yes, it is in Toronto. It concerns big airports. In Toronto, it is fairly problematic.

Official Languages committee  There were 30 complaints during the last year, while there were 60 million passenger screenings. There are several steps in a screening. I imagine that the count is done whenever there is a screening.