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Government Operations committee  The first arrangement we were in was back in 2020, I believe.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  I don't know anything about that.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  No, that's not what I said. We are accepting responsibility. That was our mistake. We have a quality management system in place. We take these matters very seriously. In a case where we're working with a third party, which is what this was, we don't engage their subcontractors and we don't engage their consultants.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  Yes, Mr. Chair. To the member, we are an ISO 9001:2015 certified company, which means that our processes are certified. We have a very strict quality management system. We are in the process right now of examining our processes—

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  —and we will be making changes.

October 31st, 2023Committee meeting

Colin Wood

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  I can answer the question in relation to the Botler AI task authorization. Is that what you're asking me?

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  We don't have a relationship. We have done business from time to time, but typically, clients come to us. In this instance, for the Botler AI project, they were named in the task authorization request, and the CBSA informed GC Strategies.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  There are a few things there, Mr. Chair, and to the member. The CBSA received only two deliverables from Botler AI before it terminated the contract. In these types of relationships, we only communicate with the company we hold the contractual arrangement with. It's also a fact that—

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  The task authorization requests that we received from CBSA for the Botler AI pilot were subcontracted through GC Strategies, which was in partnership with Botler AI. As part of our submission and response to that task authorization, Ritika Dutt's profile was submitted by them, through us, to CBSA.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  I believe there are a couple of questions in there, Mr. Chair. We had no contracts and did not do any work with GC Strategies on ArriveCAN. As for the security process, I can walk you through how it works, particularly at CBSA, for all the contractors we provided for the ArriveCAN project.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  We have no contractual relationship with Ritika Dutt whatsoever.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  That is the task authorization request from CBSA for firm price deliverables for the Botler AI project.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  I'm sorry for that, Mr. Chair. Regarding this task authorization and the work with Botler AI, we were the prime contract holder. The resources, including Ritika Dutt, were provided to us by GC Strategies, which was in partnership with Botler AI.

October 31st, 2023Committee meeting

Colin Wood

Government Operations committee  I think it's important to understand, and this is probably a question for GC Strategies on their contractual relationship with Botler AI. Our contract to provide these deliverables was through GC Strategies. We invoiced CBSA and paid GC Strategies, which paid Botler AI.

October 31st, 2023Committee meeting

Colin Wood