Transport committee  If the question pertains to governance issues, such as the use of funds, etc., again, we don't have authority to oversee that. We can hear or receive complaints regarding the fees charged by port authorities or by pilotage authorities, but with that exception, and the earlier exc

Transport committee  Accessible transportation services are, without a doubt, a fundamental human right and one we are committed to advancing. As I understand the bill, which is currently before the committee, the consumer protection regulations it proposes do not deal specifically with accessibility

Transport committee  The agency's consultation will be very targeted and will focus on specific issues and details.

Transport committee  I'll try to keep my answer brief, as the member requested, Madam Chair. I will say that the CTA is, no doubt, somewhat stretched today. This dramatic increase in the number of complaints has stretched us. We're a relatively small organization with a significant number of mandat

Transport committee  Yes, I knew about that initiative.

Transport committee  If the bill is passed, the Canadian Transportation Agency will focus on the regulatory process. Our objective is to complete the work in two or three months. That is precision work. In the United States and Europe, if I'm not mistaken, some of the details of passenger rights pro

Transport committee  I assume that your question is with respect to what's proposed in Bill C-49.

Transport committee  That said, as I indicated in my opening remarks, questions around the policy intent in the legislation, I think, are best directed to the Minister of Transport and to Transport Canada. I would say, however, that I think those sorts of matters have the potential to be police or cr

Transport committee  As you know, the bill proposes that the CTA make regulations with respect to a series of different potential events, one of which is tarmac delays over three hours. Exactly how those will be dealt with in the regulations is something that we'll be able to determine after we've he

Transport committee  I think one important metric is the speed with which we are able to process the various complaints. As I noted in my opening remarks, Madam Chair, we've seen a significant increase in the number of complaints. I think that Canadians expect that when they turn to a body like the

Transport committee  At the moment, the bill indicates that for certain of the events listed in the section that deals with the regulations, the Canadian Transportation Agency should establish appropriate levels of compensation. In other cases, it talks more about treatment or appropriate measures. A

Transport committee  I've almost finished. Are we at 10 minutes, Madam Chair?

Transport committee  I will conclude in the next minute.

Transport committee  Absolutely, Madam Chair. Thank you.

Transport committee  Thank you, Madam Chair. Thank you to the committee for the invitation to appear before you today. The Canadian Transportation Agency is Canada's longest-standing independent and expert regulator and tribunal. Established in 1904 as the Board of Railway Commissioners, the CTA ha