Transport committee  I don't know. Typically consumers are being asked to report to the registrar of imported vehicles in order to get that information.

Transport committee  To the contrary, Mr. Chairman, I would say that Toyota moves faster in Canada to deal with recall issues in general than—

Transport committee  —than other members of the industry, and you might want to expand your investigation to look at the recall history and practices of other companies so that you can benchmark our performance. But as I said before, from the standpoint of not only the triggering of the investigati

Transport committee  The vehicle safety improvement campaign refers to floor mats. You'll excuse me if I stand up to show you the U.S. floor mat. It is supplied by Toyota Motor Sales U.S.A., and it was the subject of the U.S. recall campaign. And here is the Canadian mat. It is of a different materi

Transport committee  Mr. Chairman, the only issue is that if the members of the committee and the Parliament of Canada would like verified complaints to go to Transport Canada, I think it's legitimately something the committee might want to take up and recommend by way of amendment to the legislation

Transport committee  I want to be clear about that, because it doesn't give rise to sudden unintended acceleration. The first cases that were technologically related to this recall arose in Europe on right-hand-drive vehicles.

Transport committee  It was about a year ago.

Transport committee  The timeframe is about right. I'd have to refresh my memory on the specific details.

Transport committee  Sure.

Transport committee  Again, I can refresh my memory and provide that information to the—

Transport committee  As I've been trying to say, sudden unintended acceleration is a different condition from that sticky pedal. A sticky pedal is one that is slow to return to idle. Again going back to 1999, cars of that vintage would have had mechanical throttle assemblies, which were subject to se

Transport committee  Mr. Chairman, it's important to separate U.S. and Canadian data when we're busy talking about what has appeared in which set of data. It's also important to understand that when you have an increase in certain reports of incidents, it may not be just one vehicle component that c

Transport committee  No, that's not what I said at all. I said there are in fact cases of confirmed unintended acceleration no matter which database you go to, and that exists across the industry for things such as cable binding in vehicles. Mechanical systems inherently show wear and tear and will g

Transport committee  So the answer to the question is yes. We've taken the step of triggering a recall under the Motor Vehicle Safety Act. As far as we're concerned, there's an issue of safety. It needs to be remedied, and we're putting that remedy in the marketplace.

Transport committee  I guess there are two things. If there has been any lack of clarity about this, let me very clear about it right now. When we get a complaint or a notification of some sort of incident where there may be a safety defect, we take it very seriously and we act very quickly on it. W