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Citizenship and Immigration committee  Family reunification continues to be a priority for the Government of Canada. It plays a significant role, as you've outlined, in attracting, retaining and integrating immigrants who contribute to our successful country. We recognize that there are various applications in the backlog.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  I totally understand the frustration. I'm not trying to not answer you. I'm going to ask Pemi to give you some additional details that will be more concrete to give you some information.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  If it's helpful, we would be able to submit those statistics to provide factual information in our system, so that we can demonstrate what the numbers actually are. If that's okay with the chair—

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  I'm going to ask Pemi Gill to answer your question.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  No. What we're saying is that we know that as an organization we continue to have work that we need to do with regard to the training we're providing our officers in terms of anti-racism and unconscious bias. This needs to continue to be a priority for us. We need to continue to explore the outcomes of these decisions and whether or not what the stakeholder has mentioned is definitely something of concern.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  When you say “this program”, are you speaking of the advanced analytics software?

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  I can definitely get back to you with that, as I don't have that information with me at this moment. Having said that, it isn't, from my awareness, a piece of software that's extremely complex, so it's not one that I expect we spent a whole lot of money on.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  As mentioned before, we ensure that our employees are effectively trained to be able to make the decisions they're making. That includes anti-racism and unconscious bias training. However, I'm going to ask Pemi to give you some additional information.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  Thank you again for your comment and the question, Mr. Brunelle‑Duceppe. As the minister said, we are open to improvement. I repeat that we are very open to the idea of improving the existing mechanisms.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  I am not here to talk about my opinions. However, I can tell you that this is an option we could consider going forward if it interests our minister and the government. We will certainly take the committee's recommendations into account, and they will help us improve the ongoing processes at the department.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  We are definitely conscious of the fact that it's not just Ukrainians who are fleeing Ukraine. We are working with the countries that are surrounding Ukraine, to which refugees are making their way—for example, to Poland, Germany and other surrounding countries. We recognize that in some cases, some of those who are fleeing may find refuge within the neighbouring countries more directly, or they may return to the country of origin.

March 24th, 2022Committee meeting

Caroline Xavier

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  Just for clarity, I think your first question was on Afghanistan and the second one was on Ukraine. I just want to be certain that I understood that clearly.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  On the first part of your question, with regard to Afghanistan, we have a dedicated service channel where people are able to call and also send emails. I do not have those stats with me at this point, but I can definitely follow up and share the statistics with you. We do track the number of calls received.

March 24th, 2022Committee meeting

Caroline Xavier

Citizenship and Immigration committee  Absolutely. We can follow up and give you an answer to the Ukrainian part of that question as well.

March 24th, 2022Committee meeting

Caroline Xavier