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Transport committee  There are two things. We'll share on a North American basis all of the initiatives that are outlined by Mr. Toyoda. With respect to the tabling of documents, I'm not in a position to table TMS documents, but that material was publicly tabled in the United States, so--

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  I have no idea what those documents are, so I can't respond. We would generally be willing to provide you with whatever material is relevant to the work of the committee. I'm not sure what you're looking for.

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  I may be able to. It depends whether there is any privileged information in the communication, so I'll have to go back and look at that. But as I said, our general view is that we'll support the committee with whatever information we can.

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  I can't answer the question with respect to what the total cost would be. This is being conducted as part of a campaign by us, so the costs to Toyota Canada are passed on to Toyota Motor Corporation. Suffice it to say that the very fact that we are moving on a voluntary basis t

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  It depends on what the sudden acceleration event is. Sudden acceleration, as I said, can be broken down into a number of factors, some of which are as simple as pedal misapplication. What brake override software will do is ensure that if your pedal is being pressed--for example

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  Absolutely.

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  I think the answer to the last question is both. We're increasingly doing second delivery nights with our vehicle owners to explain the technologies to them. We're finding that in the course of the normal sales process and delivery of a vehicle, it is not possible to cover all t

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  I'm aware of one case in Canada in which a customer came back to us and said, after the pedal remedy, that they had the same problem that they had reported to us beforehand. We sent a technician and engineer on site, and what we discovered was that the customer had been looking a

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  Absolutely. Here are two things that need to be understood. One is that a basic operating principle of Toyota Motor Corporation--and it's given to all of its executives on a worldwide basis--is, “Obey the laws of the country in which you operate”. First and foremost, we not only

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  That's right.

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  That's the issue. The reply at time was that we'd do two things. We'd obviously communicate with affected vehicle owners, and more broadly we'd engage in public information activities to explain what this was all about.

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  That's right.

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  I think several things came out of this. First, I should have started the public information campaign around the pedal several days earlier when the first recall message was sent to Transport Canada. The issue of the sticky pedal is technical in nature. It's hard to see inside t

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  The same customer quality groups are responsible for the United States and Canada. The vehicle data in essence is merged as we move to that step. There are unique road conditions in Canada that will give rise to unique Canadian problems. So we first try to isolate those to determ

March 16th, 2010Committee meeting

Stephen Beatty

Transport committee  Thank you. I'll try to remember all the questions. With respect to lawsuits, as you know, when it comes to class action, class action needs to be certified. I'm not aware that there are any certified class actions in Canada at this point. We've heard, obviously, from a number of

March 16th, 2010Committee meeting

Stephen Beatty