Finance committee  If you look around the world and if you look at regulatory bodies in Canada, like the FCAC or OSFI, all of the agencies are funded by the banks and other financial institutions. You have to ask the question about where else the money would come from. I think one of your questio

Finance committee  There is already a code in place. Pardon me, but it's preferable that I speak in English. As Mr. Dupont said, the credit card companies and issuers have agreed among themselves on the limit. There already is a code in place on debit cards. and there has been for about 15 years

Finance committee  I'll lead off with a few comments, and then I'll turn to my colleague Karen Michell. First of all, I think you're absolutely right when you say that Canadians are enthusiastically adopting new electronic ways of banking. In fact, our own polling and the statistics show that pape

Finance committee  Fair enough.

Finance committee  Thank you very much, Mr. Chairman and members of the committee. I really appreciate the opportunity to contribute to your review of Bill C-37, the amendments to the Bank Act and other federal statutes. My name is Terry Campbell, and I am vice-president of policy at the Canadian

Information & Ethics committee  That's a very good question. There's no question that when we follow up—as earlier we said we would—we could send you some information. I don't have an actual number, but I can show you a chart, where paper transactions are going up like this and flatlining. Electronic transact

Information & Ethics committee  What we would say is we are aware of those. In effect, they are guidelines, and we have said a guideline approach is actually a very useful approach, because it works with flexibility and is the non-mandated approach that we talked about. We all want guidance on how best to do it

Information & Ethics committee  My colleagues might wish to jump in, but I would say two things in response. Your introductory comments are absolutely right. It is in our self-interest to do the best job we can. Without the trust that we're keeping personal information as secure as possible, banking just does

Information & Ethics committee  We look at the consents pretty carefully and take them pretty seriously. Our view--and I think it's been confirmed--is that the consents the banks use are consistent with PIPEDA. I think the standard you want to have is this: the customer should have a pretty clear idea of how

Information & Ethics committee  But we will take your advice. We'll follow up with the committee on that.

Information & Ethics committee  No. There will be other venues to talk about that, but on that particular one, Canadians have access to their own money and their own.... If you have money in Scotiabank, you can use that Scotiabank machine without those extra charges. We have a user pay system. It's transpar

Information & Ethics committee  Right.

Information & Ethics committee  On investigation—

Information & Ethics committee  I think the difference is this--and I would characterize it as a discussion and not a debate—

Information & Ethics committee  Yes, there you go. I would characterize it like this--and I don't want to get too hung up here. In our remarks to you and in our submission, we have suggested some criteria for renotification, but we're not suggesting a hard bright line, because you have to look at every case.