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Justice committee  That's a very good question, Madam. We do have the same policies, in the sense that they would apply to any “protected group”, if we could call it that. It would be gender. It would be race. It would be sexual orientation. We do have the same policies that apply to these protected groups or protected characteristics.

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  Sure. I'm happy to do that. It's important to stress at the outset that a lot of these different laws—and there aren't that many of them—where they do exist, such as in Germany, obviously reflect the cultural context and the historical context of certain countries. We always should be mindful of that and not necessarily say, “This is the model that exists; therefore, we should just adopt it holus-bolus in other countries, such as in Canada.”

June 6th, 2019Committee meeting

Kevin Chan

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  Yes, absolutely. In fact, the public policy team globally fields a lot of that in terms of our engagement with the LGBTQ community, including in Canada. We are, I would say, quite sensitive to the challenges that they face, both online and off-line.

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  I'm not aware of this particular case, but I would say, obviously, that I'm sorry to hear it. I'm glad it sounds like we ultimately got to the right place on this. I think that's why we should be doing better. It is hard. As I said, this will always require a combination of automation and human review.

June 6th, 2019Committee meeting

Kevin Chan

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  That's right.

June 6th, 2019Committee meeting

Kevin Chan

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  Yes. We try to be representative. We've gone further than that. In the case of Myanmar, for example, we now have about 100 people who can speak and understand the local language.

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  Sure. Yes.

June 6th, 2019Committee meeting

Kevin Chan

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  No, I don't think so.

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  Yes. I think that's correct, more or less. I would say, though, sir, that the reality of the situation is that we actually don't do a whole lot of lobbying. What we do is to engage with the broader fabric of society that cares about these issues. Let's look at the hate speech, for example.

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  Yes, I think we've been very public with our coordinated inauthentic behaviour takedowns. At times we've traced these things back to the Internet Research Agency in Russia. We've traced some of these back to Iran. We've traced some of these back to domestic operations in the countries in which we're doing the takedowns.

June 6th, 2019Committee meeting

Kevin Chan

Justice committee  We'll have more to say about that in the next little while because we are going to launch our political ad transparency tools, one of which is to ensure that we do our best to prevent foreign interference in the next election. I can tell you generally that we look at what we call coordinated inauthentic behaviour.

June 6th, 2019Committee meeting

Kevin Chan