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Public Accounts committee  The pressure to move quickly in the face of a global pandemic with multiple lines of operation across borders, vaccine procurement, therapeutics and all of the other aspects of a public health response meant that insufficient attention was paid to the governance structure of this project, which we regret and which we have undertaken to rectify in the future.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  Yes. The frequency of meetings that occurred with the CBSA, Public Health Agency and PCO with regard to the ArriveCAN app.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  Both of the recommendations that were made by the procurement ombud will be completed by next month and are on track. We have taken steps to codify the need for IT project governance as part of our emergency preparedness planning. We have stood up a contract management committee that will have oversight across the agency of all contracts.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  The training of our staff can be tracked. We will have regular reporting requirements, and there will continue to be internal controls exercised in reviewing and sampling contracts.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  What we had hoped to accomplish by that time is the regular sampling and testing to make sure that the documentation has been taking place in the normal course of business on contracts that we're entering into. That is a requirement—that we will have tested the effective implementation of the measures.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  No, I did not.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  My predecessor was Dr. Harpreet Kochhar.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  It was because the public servants who are responsible for the administration of this project and the rollout of the app continue to have functions in the department—

February 20th, 2024Committee meeting

Heather Jeffrey

February 20th, 2024Committee meeting

Heather Jeffrey

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  There was formal governance around the policy of the border measures. Certainly we can document that, but the decisions around the contracting and the governance of the app rested with the public service—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  Is there a particular time period that...?

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  There was a formal governance structure around COVID-19. Is it the specific governance structure around the app itself or...? I'm sorry. I'm just trying to seek clarification about what aspects of the COVID governance structure are being requested.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I believe that the intent at the time was to ensure that we had enough flexibility to adapt the requirements to a virus that was changing very quickly and was requiring some expanded responses for which we needed to use the services of KPMG to help deliver. As you'll recall, at the time the contracts were initially entered into, we were not sure how long the pandemic would last.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I'm not aware of what briefing was done at that time, but I take note of the request and I will go back to see if there's evidence of what briefing took place at that time.

February 20th, 2024Committee meeting

Heather Jeffrey