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Passports  Mr. Speaker, it is wonderful to be back in the House with colleagues and to see you in the chair. I want to thank my colleague across the way, the member for Stormont—Dundas—South Glengarry, for his follow-up question. As a matter of fact, I have news on the progress that has b

September 22nd, 2022House debate

Ya'ara SaksLiberal

Questions on the Order Paper  Mr. Speaker, Internal Audit Services at ESDC has not completed a performance audit related to passport processing times since January 1, 2022.

September 20th, 2022House debate

Ya'ara SaksLiberal

Questions on the Order Paper  Mr. Speaker, passport applicants with proof of travel within two business days are not turned away from passport sites. In large urban centers, Service Canada has implemented triage measures to provide a more intensive, client-specific approach. Across the country, managers and e

September 20th, 2022House debate

Ya'ara SaksLiberal

Netivot HaTorah Graduates  Madam Speaker, the last two years have been hard for many Canadians. As a mother, like many parents, I have had concerns about how my two daughters, among millions of kids across this country, have navigated their studies, their social connections and their emotional well-being.

June 21st, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, Service Canada and Passport Canada employees are working closely in teams to ensure that measures are taken to serve Canadians who ask for passport services. Those who are going to Passport Canada and service centres within 45 days of travel are encouraged to put in

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, as we have discussed, there has been an increased surge in the demand for passports with the ease of travel restrictions. In preparation for that, the minister and officials arranged for 600 new employees to be hired in September 2021, with an additional 600 being hi

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, as the member well knows, during the pandemic many Canadians did not renew their passports and many Canadians did not bother to check what the updated times on their passports would be. Nevertheless, the minister has been working closely with officials. As a matter o

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, Service Canada and passport centres throughout the country have been open overtime during the weekdays and on weekends. There are long lines, but Service Canada members are going into those lines and triaging emergency situations, and we are also encouraging those wh

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, the hon. member's question gives me the opportunity to let Canadians know that on the June 24 weekend and the July 1 weekend, passport centres will be open to serve Canadians. Public servants are working hard, working overtime and on weekends to make sure that Canadi

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, we owe tremendous gratitude to our public servants in this country, who, throughout the pandemic, had Canadians' backs. They were able to distribute CERB quickly when it was needed. They were able to address the EI concerns of Canadians when they were laid off during

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, as the member is aware, as travel restrictions are being lifted, Canadians are beginning to travel again. The department did plan for it. As of September of last year, over 600 new employees were added to Passport Canada services. In addition to that, every Service

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, I would like to remind the hon. member that our public servants have been working weekdays, overtime and weekends since travel restrictions have been lifted to ensure that Canadians receive their passports. Over 360,000 passports have been issued since April of this

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, as we are all aware, after two years of travel restrictions Canadians are travelling again and there is increased demand and volume for passports. That is why the focus of the minister and officials has been to make sure that Canadian do receive their passports. It i

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Mr. Speaker, I thank the hon. member and all colleagues of the House who are advocating for constituents with urgent travel needs. Employees at Service Canada have worked tirelessly throughout this pandemic to serve Canadians, and they have been performing their services overtim

June 20th, 2022House debate

Ya'ara SaksLiberal

Passports  Madam Speaker, since December, Service Canada and our passport agents have been preparing for what we have now. The surge is unprecedented, and we continue to work through the process. Just as an example, 600 new employees have been hired and are on the job. Another 600 employees

June 17th, 2022House debate

Ya'ara SaksLiberal