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Information & Ethics committee Good afternoon. Thank you for the opportunity for speaking with you today. I'm very much looking forward to the discussion this afternoon. I believe you received the brief that I sent forward, so I'm just going to centre on some select slides to emphasize the messaging and to ac
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee In Toronto, back in 2008, we didn't know the surprising power of Web 2.0, Gov 2.0. Open data was just starting to become a popular term, although proactive routine exposure nomenclature had been around for quite a long time. We planned a summit, and I partnered with Sue Corke, o
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee I think that's a very good question. As David was saying, this is all new. In our budget world, we've always produced budget reports, usually in PDF; they're nice to look at, but you can't do much with them. If you wanted to use the data, you'd have to then be a programmer, scrap
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee Again, we're just starting in this space where there's this two-way street. I think what people are saying is, in our case, where are those efficiencies? Could there be more efficiencies? Maybe I've got an idea on some type of service delivery that we could do in the community th
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee That's a very good question. There's no question that it opens up the doors, but they get many, many calls today in more traditional means, I'll call them, many, many e-mails, which they never actually get to. In this way, if people are more informed and can ask questions and be
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee Yes, I think I understand it. Let me know if I don't answer your question. I don't think there's anything ever wrong with opening up the doors wider.
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee The fact is that at the municipal level there are many people who come and do deputations. They get five minutes and they make their point. They've been doing that since town hall meetings, and now, in the electronic age, we're engaging them through this meeting management system
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee We had just very basic information, so people never went there. Quite frankly--
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee In that area, talking about meeting management and looking it up--
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee --on this one particular view. And now, today, we have it available on BlackBerry. You can look at the calendar and have a two-way street semantic calendar. In other words, it's not just PDFs anymore of reports you could download and somehow work your way through. You have a ve
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee I'll give you an example of where we actually used some Web 2.0 technology once we got a certain sense on Jarvis Street of what people were feeling about how the streetscape should change. There was a project going on to change how the streetscape was going to look—the removal of
February 2nd, 2011Committee meeting
David Wallace
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee About 50%.
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee That's not that easy to calculate because you're talking about people's time, and so on. One of the things we've discovered.... Our city clerk, Ulli Watkiss, is probably best to answer this because her area deals with it. But from what I know in dealing with these kinds of comple
February 2nd, 2011Committee meeting
David Wallace
Information & Ethics committee There are definite time savings. When you look at a year where you had 4,100 and now you have 2,100 requests—just that amount—there are fewer of these ambiguous requests. Now they are more focused requests, and they're a lot easier and faster to answer. Because people can find
February 2nd, 2011Committee meeting
David Wallace