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Public Accounts committee Thank you very much. My name is Caroline Weber. I am the vice-president of corporate affairs at the Canada Border Services Agency, or CBSA. I have with me today my colleagues, the associate vice-president of information, science and technology, Mr. Louis-Paul Normand, and Mr. Ch
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee I'd like to ask my colleague to respond to the question. He's responsible for managing our IT projects and I think he can give you more detail on a couple of particular projects.
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee I think the challenge for IT in this context is that all of those things aren't always specified up front and sometimes there are policy decisions that change and that are made along the way that really had nothing to do with whether or not we had good project management or proje
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee I would say that we have sufficient resources for the projects, but we often use a combination of approaches. I will ask my colleague to provide you with more details.
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee Thank you. I believe this refers to the issue that has been in the media in the last couple of days. Our officers have access to a variety of tools at the primary inspection booth. If we talk particularly about CPIC, officers in secondary have full live access to CPIC. Office
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee Can I ask my colleague to answer?
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee We look at this information every couple of weeks, and then every month at our senior executive committee, as well. In my organization we're responsible for looking over the shoulder of my colleagues in making sure the information is accurate. We are putting in place more robus
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee It's a good news story. It's completed.
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee The sources can come from a variety of places. Sometimes there's a change in policy direction, as well. Yes, it can be our partner departments. We are sort of at the end of many policy processes for other departments. We enforce the law for Agriculture, the Public Health Agency
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee Can you give me the paragraph number?
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee Master data management?
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee Absolutely, and thank you very much for the question. We did recognize a number of years ago that we needed to improve with regard to IT project management, so we put in place this framework and started implementing it. I can tell you that our IT projects are being delivered on
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee I will turn to my colleague.
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee I may turn to Chris to answer this. I believe we did generate our next plan in 2013-14, 2014-15. Anyway, I'll let Chris speak to this.
May 27th, 2015Committee meeting
Caroline Weber
Public Accounts committee Thank you for the question. The idea of beyond the border is that collecting information earlier gives us more of an opportunity to assess threats and risks and to ensure that those threats and risks don't actually come to the border. We call it pushing the border out. The concep
May 27th, 2015Committee meeting
Caroline Weber