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Human Resources committee  Hello. Thank you very much for the opportunity to be here with you today. The region we serve includes both rural and urban areas. It includes many very isolated villages where there are few home services to help clients age in their homes. Our recommendations are designed to pr

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  Would you like me to continue?

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  First, we have to recognize the work of the volunteers and thank them. The volunteers are almost all aged 55 and over and work with clients aged 55 and over. We try to make a good match between the person and the volunteer. For someone who wants to say at home and have friendly v

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  There is one, but there are so many ways to recruit volunteers. Sometimes they were family caregivers whose loved one has died, but they want to stay involved. There is no magic formula for recruiting volunteers, but, in my opinion, the organization's reputation is a very importa

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  I keep saying that all Canadians should have the right to stay in their own homes for as long as possible and receive the services they need to do so. If seniors want to age in their own village, infrastructures must be created to support them instead of taking them away from the

November 7th, 2017Committee meeting

Michèle Osborne

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  Our environment is very inclusive, but it is still difficult for certain individuals who are in a minority. It is difficult for seniors who are in a minority. A senior who has a good support network, a family, can find the services they need. We work a lot with vulnerable people

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  The organizations that offer those services need support. Every year, we provide transportation assistance for about 950 appointments at medical clinics, but it is needed for more than medical care. A transportation cooperative was just created, but it might have to close down be

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  I think support is needed for the organizations that already offer those services. There must be an effort to offer support or promote transportation with the help of volunteers. It works very well for us, but we cannot meet all the needs.

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  No, but we promote it. We receive a lot of people and match them up with centres that do that kind of thing. I saw a major advertisement about employment skills for those aged 50 and over, but our centre does not have that kind of program. That might be an option for us to consi

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  We do promotion and prevention by giving presentations to these people on all kinds of topics, such as finance and health. We do this in the interest of prevention.

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  Two weeks ago, for example, there was an activity called Caravane 360° pertaining to elder abuse. It was launched by the legal clinic, Clinique juridique Juripop. We always keep abreast of that kind of preventive activity, whether pertaining to abuse or other topics. This activit

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  I think it is a question of urban planning. Neighbourhoods have to be tailored for seniors. That means having stores nearby and good lighting, as well as easy access for people in wheelchairs or who use a cane or walker. Even today, some stores still have a step that has to be cl

November 7th, 2017Committee meeting

Michèle Osborne

November 7th, 2017Committee meeting

Michèle Osborne

Human Resources committee  We were at the table for local services. We did of course talk a lot about the work of patient service associates, which is not appreciated. There is currently a shortage of about 41% of patient services associates, who make it possible for seniors to stay in their homes. So I th

November 7th, 2017Committee meeting

Michèle Osborne