Information & Ethics committee  Much like Mr. Russo, I have not heard of any instances where the impacted Americans or Canadians were impacted by any fraudulent activity or identity theft.

Information & Ethics committee  Thank you.

Information & Ethics committee  I only have information based on Canadian consumers, and we have not had any complaints in regard to identity theft or fraudulent activity from the impacted Canadians who we identified.

Information & Ethics committee  As I have mentioned, there are free services that we have. Canadians do have unlimited access to their credit file throughout the year. Mr. Russo mentioned that we are looking at launching functionality where consumers will be able to lock and unlock their files for free. After t

Information & Ethics committee  Thank you, John. Many of our consumers, as Mr. Russo said, are coming to us because they're denied credit, victims of fraud. Most of our conversations with consumers are really around credit education. We explain to them how credit works in Canada, how the credit score works, ho

Information & Ethics committee  Absolutely. Obviously we realized that mailing to consumers may have presented some challenges. We did do lots of scrubbing of the data and that was one factor in some of the delay that caused us to do some of our mailings. We ensured that we had the proper, most current addres

Information & Ethics committee  Thank you very much for your question. As Mr. Russo said, we did notify all Canadians via written mail, that being the method of communication that we were suggested to use. Each impacted consumer received a letter. The letter informed them of the actual security breach and wha

Information & Ethics committee  It is Antonietta Di Napoli.