Public Accounts committee  To my knowledge, it varied from organization to organization. For some organizations, their board had different standards of how much they wished to risk-manage their money. They have different financial arrangements. For some of them, the Syrian refugee work is almost all of the

Public Accounts committee  Mr. Kiziltan may have more to add, but this differential access to services is consistent with the general difference we see between government-assisted and privately sponsored refugees. No one is obliged to take our services. We offer them. Privately sponsored refugees, generall

Public Accounts committee  Yes.

Public Accounts committee  Privately sponsored refugees do access our language services, and those are captured here. If privately sponsored refugees receive, for example, informal language assistance from a sponsor, that would not be captured here. People who access our funded services, however they get t

Public Accounts committee  It's a very broad question, sir. As far as resettling refugees goes, there is only one country in the world that resettles more refugees than Canada does, and that's the United States. That is perhaps changing. I believe that what international studies there are show that resettl

Public Accounts committee  In Canada, we have rightly taken a very broad-based community approach to settlement services. We have 700 service providers, which means we have service provision of various sorts not only in the metropolitan areas, but also in smaller communities. It is certainly more challengi

Public Accounts committee  How we collect data for those who access our services is relatively straightforward. We have an electronic system into which we require our service providers to enter data directly, as part of the contribution agreements. The harder part is measuring those who are not our clients

Public Accounts committee  I think you are asking me whether efforts have been made to welcome people into francophone communities. The government did not establish welcome centres in small communities for sponsored refugees. Given the timelines, we were not able to establish new centres. Most of the Syri

Public Accounts committee  Yes, absolutely. With a refugee population like the Syrians, we're always brokering a little the challenging decision point as to whether they should focus on language acquisition first, or focus on getting into the workplace. We increased our overall funding in the settlement pr

Public Accounts committee  I'll do my best. We're getting into fairly technical territory here. At the time, we were renewing our entire settlement programs funding arrangements, not just for Syrian refugees but for everyone. Those agreements had already been renewed for an additional year because of the

Public Accounts committee  We provide language training at several levels of knowledge, including an advanced level. Naturally, we give priority to the needs for basic training noted in the communities and those classes can have higher numbers. I should also point out that, when newcomers obtain citizenshi

Public Accounts committee  I do not have the exact figures at the moment, but we can send them to the committee. About 95% or 96% of the Syrians receive training in English, because the majority of refugees who speak French settle in Quebec.

Public Accounts committee  That would be a question for the Government of Quebec. To my knowledge, the Government of Quebec also provides language training in English. Because of the agreement between the governments of Canada and Quebec on immigration, integration services are provided by the province. M

Public Accounts committee  Yes, we have that data, if people have their pens ready: 21,726 government-assisted refugees, 13,942 privately sponsored refugees, and 3,958 what we call blended office-referred refugees. These are refugees referred to Canada by the United Nations High Commissioner for Refugees,

Public Accounts committee  It's a bit risky to speak in general terms because the difference between the cohorts in the Syrian situation was more marked, more distinct, than might be the general case, and there are specific reasons for that. There is a large community of ethnic Syrians in Lebanon who have