Public Safety committee  We provide the same type of service with TransUnion. On the web and on mobile devices, you can access your credit rating in real time. With regard to the alert system, I think that we've explained it well. We work with Equifax, but we're also considering the possibility of provid

Public Safety committee  Look, right now, the important thing is to reassure the members and to offer protection to everyone. We won't start determining whether data sent abroad comes from the data breach at Desjardins or from an information leak in another organization. We want to cover and reassure our

Public Safety committee  Yes. First, we wanted to proceed quickly with Equifax, and I think that was the intent of the process. The people at Equifax have been very helpful. They've even adjusted their service offer to accommodate us in several ways. We've worked very well together. Now, over time, we'v

Public Safety committee  The first thing is that rigorous security investigations are constantly being conducted at Desjardins. Investigations are indeed related to the job level. That is an important element. Regarding the situation before us, we could wonder whether anything could have been detected.

Public Safety committee  Yes. Regarding operations, I first want to say that no one, when they turn on their computer in the morning, has access to all the data. That is not how things work. At Desjardins, jobs are categorized according to the data required to do the work. That's the first thing. Moreo

Public Safety committee  Concerning the security measures, we are constantly evolving. In any given year, Desjardins invests $70 million in security, and data and personal information protection. We are constantly improving in order to adapt to new technologies that create new fraud possibilities. People

Public Safety committee  First, we wanted to respond quickly by providing five years of protection. As we were unhappy with that protection period, we decided to extend it. The president announced this morning that Desjardins was committing to provide protection for life. We did not settle for a five-yea

Public Safety committee  Yes, that is the new solution we just launched. We will get organized to ensure that people can sign up for Equifax. Then, instead of Equifax contacting the individual by email, Desjardins will liaise between Equifax and the person. We will receive alerts and make sure they are r

Public Safety committee  The affected members are primarily in Quebec. There are some affected members in Ontario and very few in other provinces. We are talking about people who no doubt moved to other provinces and are members of Desjardins. That is an important aspect. They are affected Desjardins mem

Public Safety committee  They are not impacted at all, no.

Public Safety committee  That's correct.

Public Safety committee  Those were not impacted at all outside of the scope of what we talked about—

Public Safety committee  I'm not sure I—

Public Safety committee  Let me be very, very specific here. It's strictly the members of our caisse network who are impacted. Let's say you were a member a year ago and you closed your account for whatever reason. If you do not receive a letter, you will not be impacted. There is no impact. You haven't

Public Safety committee  If you did not receive a letter.... The key is whether you have personally received a letter. If you received a letter, it means you're a member that may be affected and we encourage you to subscribe to Equifax.