Veterans Affairs committee  Thank you, Mr. Minister. Thank you for your question, Mr. Desilets. We're more than willing to share the exact details and numbers with you. We've had a lot of encouragement to address this challenge with respect to women and francophones, and we're in the process of doing that

Veterans Affairs committee  Honourable Member, I'd be very happy to meet with you. If the veteran is willing to share the information from his file, I'd be very happy to sit down and go through that information as well. We understand the privacy of the matter, and we want to make sure the veteran is willing

Veterans Affairs committee  Thank you, Minister. Yes, there were some details provided in the question by Frank Caputo. In actual fact, the number of files that we were handling has gone down. We've reduced the number of files waiting to be addressed down by 10,000, and the actual backlog, as the minister

Veterans Affairs committee  The numbers that you are quoting are accurate. They are numbers that project ahead, given the resources that we have at the present time, but, again, as the minister has indicated—

Veterans Affairs committee  Based on the current resources, that is the indication. However, as the minister has indicated, there is a commitment to seeking further resources so that that backlog can continue to go down.

Veterans Affairs committee  Thank you. Member Caputo, that is a very good question. I just want to be clear that the backlog is associated with disability adjudications, which are not undertaken by caseworkers, but by adjudicators in that system. We have caseworkers who work with our almost 16,000 vetera

Veterans Affairs committee  If I could, Mr. Chair, I'll respond to that. I know that we pay a lot of attention to the quality of care that's provided through our case managers. It's obviously measured in terms of numbers, but it's also measured in terms of the time they're able to spend. We hear from our o

Veterans Affairs committee  Mr. Chair, thank you very much, member, for the question. You're correct. We do have 38 Veterans Affairs offices and 31 transition centres located on Canadian air force bases across the country, so 69 unique locations from which our 188,000 clients are served. Obviously, throug

Veterans Affairs committee  That is correct.

Veterans Affairs committee  That is correct.

Veterans Affairs committee  For the most part, that's correct. Yes.

Veterans Affairs committee  That's right.

Veterans Affairs committee  If we are given more resources, that will certainly address those numbers and will allow us to bring that backlog down.

Veterans Affairs committee  It's difficult for us to say that, Member, very clearly. We certainly are making the case. I think the track record of investment around these resources, the understanding of the importance of it, as has been articulated by all members of this committee, and the past commitments

Veterans Affairs committee  The figure is actually less than that. Approximately 7% of the entire allocation is for administration and operations, and roughly 93% is there to support veterans directly.