Information & Ethics committee  Thank you so much, Mr. Chair and members of the committee. I'm delighted to be here with you to speak about data privacy and security today, and how these apply to applications that run on Amazon Web Services, or AWS. My name is Nicole Foster, and I am the director of public p

Information & Ethics committee  I understand that this information was provided by CBSA to the House of Commons on September 20.

Information & Ethics committee  For any information related to a customer, we would need the consent of the customer to provide that information. If there's specific information that the committee needs, I'm happy to go back and work with CBSA in order to provide that to you.

Information & Ethics committee  Yes. We noted from what was reported by journalists and by what was provided to Parliament that this was consistent with our understanding of what was billed.

Information & Ethics committee  I believe it was approximately $4.29 million.

Information & Ethics committee  In the case of how we provide those services, the rates in terms of those services are prenegotiated with the Government of Canada through the cloud framework agreement. It's a standard base price. In terms of the skills we're looking for, all our solution architects—who were me

Information & Ethics committee  It's complicated. The billing of the actual cloud compute is done based on services as well as units of compute. It's difficult to predict in terms of usage, but basically customers are charged only for what they actually use. It's a consumption-based billing service. The rates i

Information & Ethics committee  I don't actually have that figure. That would be a number we would have to work with the customer to provide to the committee.

Information & Ethics committee  It would be the broader Government of Canada, so it would be by line department, I guess. I'm not sure how we would do that, but I'm happy to work with others to figure that out.

Information & Ethics committee  The terminology in the cloud framework agreement is “advisory services”.

Information & Ethics committee  That would be our internal marketing language, but that's—

Information & Ethics committee  I believe the framework agreement would describe it as advisory services.

Information & Ethics committee  I can try to give you a better characterization of how that work happens. Our proserve team, to use our internal language, never has hands on keyboards. We don't do the kind of IT management services that perhaps might be more common with other types of consultants. The advisory

Information & Ethics committee  Do you mean on ArriveCAN?

Information & Ethics committee  I don't know about the contact centre. I don't believe it would include any contact centre services related to.... I'm not even sure we did contact centre.