Industry committee  Thank you, Mr. Chair. Thank you very much, members, for inviting us to appear before your committee. I note here that we're on traditional unceded Algonquin territory, and I'd like to pay respect to their elders. I'm very pleased to speak to you today about the Rogers national

Industry committee  If you mean in terms of the networks themselves, that type of risk assessment is typically conducted by the industry department, which would audit certain technical practices. It has the ESWG committee, where industry and ISED representatives work together to address those types

Industry committee  As an arm's-length regulator, we don't have mandate letters, but I understand the point of your question. That's part of our responsibilities. We take them very seriously.

Industry committee  Yes, I do.

Industry committee  I guess it comes down to what we mean when we're talking about a risk assessment. I would look at it, as a regulator, more from the perspective of outcomes. What I am most concerned about—and this is a perfect example—is that emergency services, alert services and connectivity ar

Industry committee  I'm certainly not trying to understate the significance of the CRTC's role, but perhaps it's best to take a step back. I would indicate that the 911 network was fully functional and has a 99.49% reliability rate. It is operated by three carriers: Bell, Telus and SaskTel. The iss

Industry committee  I might ask my colleague Mr. Murray to add in a second, but I guess one way of saying it is that it was very difficult to prepare for something that is truly unprecedented in the sense that this impacted the core of Rogers' network. This meant, as you heard from their CEO this mo

Industry committee  I'll ask Mr. Murray to add to this. I didn't give him a chance a moment ago. I don't believe this type of outage, certainly, had ever been experienced and was anticipated. Michel, would you like to add something?

Industry committee  Ms. Gray, I don't want to use up your time, but I take your point. Clearly it's not enough, so we need to do more work.

Industry committee  I'm just trying to figure out how to phrase my response. This goes to the set of rules we have around access to multi-unit dwellings. Obviously, I don't know the specifics in this case. Most buildings, certainly historically—new ones may be a little different—had both cable and t

Industry committee  Well, the tenants can only access whoever is in the building. A simple...unless, the only other way would be if there was a resale arrangement and a company was leasing access to one of the—

Industry committee  I did.

Industry committee  I haven't finished my homework. We received them, obviously, towards the end of the business day on Friday. Staff began examining the responses immediately. I worked over the weekend. I personally reviewed them. But certainly some aspects of theirs are well beyond mine.

Industry committee  The next steps are clearly with respect to these responses. We need to finish our examination of the responses and make a determination as to whether these are complete answers. My initial impression is that Rogers is being fully co-operative and transparent. There appear to be f

Industry committee  We certainly do not have that information. I don't know whether Rogers could possibly make such an estimate. I don't know if you put that question to them this morning. I think it would be very difficult to quantify. There are so many unknowns. I did hear Mr. Staffieri say tha