Transport committee  Thank you, Mr. Chair. Good afternoon. Thank you to the committee for the opportunity to appear before you today. My name is Jeff Morrison. I'm the president and CEO of the National Airlines Council of Canada, or NACC. NACC represents Canada's largest passenger air carriers, in

Transport committee  Mr. Chair, first of all, I think the future is definitely looking better in the next few months and years than it has in the past several months and years. You heard extensively about the impacts of COVID on our sector. As I mentioned in my opening statement, we were the first

Transport committee  Very quickly, if we look at the history of technology over the past several years, we have seen improvements across the travel ecosystem via technology. It wasn't that long ago that you had to call up a person to book a flight. Now you can do that online. It wasn't that long ago

Transport committee  I will answer you in English. Part of the challenges, especially over the past summer, were in receiving health certifications for pilots from Transport Canada. There were significant delays, much longer delays than the average. What that meant essentially was that pilots were s

Transport committee  Very briefly—I know that I don't have much time—you're right in saying that different airlines used the different recovery programs in different ways. I can't speak to the individual experiences of all of them. I can say, in fact, that a report I saw just this morning from Stats

Transport committee  Thank you for the question. I can't comment on the best platform or who could best deliver the platforms. What I can say is that technology, as was discussed previously, can play a role in improving and bringing efficiencies to the travel system. Even with something like ArriveC

Transport committee  I think there are various points along the travel experience that could benefit. Clearly, baggage handling, although still requiring the human capacity, is something that we've seen has benefited from technology. Again, customs and security is something that we have seen benefit.

Transport committee  ArriveCAN now is being used, I believe, in four Canadian airports for essentially customs and border services. I recently came back from an international trip and used ArriveCAN voluntarily. It did help to accelerate my processing through the customs hall. NEXUS is complementar

Transport committee  First of all, on the recognition of foreign credentials, this was discussed by, I believe, Mr. McKenna and Mr. Donald. They may not be exactly the same as Canadian requirements through Transport Canada, but some form of more efficient recognition of foreign credentials would be

Transport committee  I'll mention one thing. I would really encourage the committee to look at the new program that was introduced by the British government today, Generation Aviation. They're facing the exact same problem as Canada. They're tackling it with a federal program that works, by the way

Transport committee  First, just to reiterate, it's absolutely true that we are competing not just with other sectors within Canada but that this is an international competition. Countries around the world are all competing for the same pools of skilled labour. I think Mr. Donald identified a coupl

Transport committee  It's very difficult for everyone in the sector not having that certainty in terms of where we're going. I'll give a very brief example. In the past several months prior to the pandemic restrictions being lifted, we saw a significant increase in the amount of harassment and abus

Transport committee  Thank you, Mr. Chair. I am the president of the National Airlines Council of Canada. Unfortunately, my colleague Suzanne Acton-Gervais is unable to join us today. For those of you who don't know, NACC represents Canada’s largest passenger airlines, including Air Canada, Air Tra

Transport committee  Yes. I have two very quick points. The first is on your point about safety. To be clear, safety, as you can imagine, is non-negotiable for airlines. That is an absolute line that will not be crossed in any way, shape or form. Of course, safety is, in part, regulatory. There are

Transport committee  Thank you for the question. I've been in the role for only a month, so I hope that at some point, I can get my frequent flyer card from this committee. What we said earlier in terms of the best way to address the APPR framework is to ensure that we can minimize the number of pe