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Government Operations committee  Good afternoon. Before I begin, I'd like to acknowledge that I am speaking here today from the traditional unceded territory of the Algonquin Anishinabe people. I would just like to note that this is actually my first appearance at committee. I'm excited to be joining you her

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  I am not aware of any additional context around this, but it would not be abnormal in a situation where you're time-constrained, as we were on this, to do the procurement the way CBSA did the procurement.

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  Standing offers are the typical vehicle that we use for that, but I think, again, in extraordinary circumstances there are options to do sole-sourcing and processes to be followed around that.

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  I was at an airline when this happened, so I vividly remember the extraordinary times. This, to me, is a very good example of exactly what the private sector would do in a set of circumstances like this. I think that the CBSA team, the Government of Canada team, should be incredi

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  I get asked that question quite often. I think there are a few things that I would highlight for the committee here. One is that the thing the Government of Canada has going for it is the mission work, which is incredibly impactful for technology professionals. There's nothing

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  Yes. There is a set of standards we use for cybersecurity, and they were well followed in this example. Because of the way this application was developed and the use of cloud technology, we had comfort that even though they moved with velocity, they moved with security and safety

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  Thank you. Mr. Chair, we will undertake to get you that information. I don't have that at my fingertips. I would say that CBSA wrote over a million lines of code to develop this product, but we will get back to you on the terms of the IP. Thank you.

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  I'm sorry. Is that directed to me or Mr. Boots?

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  Thank you. My apologies for that. I didn't want to jump in front of Mr. Boots. I will undertake to get you an answer on that. Thank you very much for your question.

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  Yes. Thank you. Let me start with the last part of that question. In terms of increasing the skill set of senior leadership, that is an ongoing process. In fact, last week I spent time with the deputy minister community actually walking them through the digital ambition and tal

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  We have the recruitment office that we've stood up. In terms of the overall contract versus employee wage, I would offer up that this is a normal, consistent private sector-public sector gap across Canada. It specifically can be explained through the differential in things like p

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  It is a common practice to do weekend hackathons, when companies or individuals will build something that is a front-end application. Again, it's a common practice and one that we should aspire to work with these smaller start-up organizations on to continue to learn from some of

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  Yes, I think it's the difference between a prototype and a working system.

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  The answer is no. There is a fundamental lack of talent in Canada right now. There are not enough people to fill the roles. I don't subscribe to the idea that, if we'd removed that criterion, we would be in a different place on ArriveCAN. Part of how we are thinking about thi

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  Yes. We welcomed the Auditor General's report. We are at the very beginning of our migration to cloud as an organization. The findings in the auditor's report would be consistent with my experience, having done this in other large Canadian organizations, where at the beginning

November 17th, 2022Committee meeting

Catherine Luelo