Industry committee On the win-back front, I think there's a little bit of a misconception. People think we can actually win customers back before they switch to Shaw. Practically speaking, that can't happen, and I think Mr. Hunter explained that. The way we find out they're gone is that they've lef
February 14th, 2007Committee meeting
Janet Yale
Industry committee Basically, that's absolutely correct. So all we want to be able to do is compete.
February 14th, 2007Committee meeting
Janet Yale
Industry committee And the study I'm referring to, by Gerry Wall, addresses very much the facts in that report. We would be pleased to provide the committee members with copies.
February 14th, 2007Committee meeting
Janet Yale
Industry committee In wireline, as I already indicated, that's not the case.
February 14th, 2007Committee meeting
Janet Yale
Industry committee Right. I've given you some examples of why I don't think that's an accurate reflection. Our pricing is competitive when measured against the pricing of most trading partners. It's broadly similar relative to the United States. As I said, I think it would be most helpful if I p
February 14th, 2007Committee meeting
Janet Yale
Industry committee Yes.
February 14th, 2007Committee meeting
Janet Yale
Industry committee That's not a public figure. The Fort McMurray figure is public only because we have actually put an application in front of the CRTC for deregulation in Fort McMurray under the commission's original deregulation tests.
February 14th, 2007Committee meeting
Janet Yale
Industry committee Well, obviously it's competitively sensitive information for us to talk about city-specific losses.
February 14th, 2007Committee meeting
Janet Yale
Industry committee That's correct.
February 14th, 2007Committee meeting
Janet Yale
Industry committee Well, if you looked at Calgary, Edmonton, and the Lower Mainland and counted our losses to Shaw, as well as the households using wireless only—because in Calgary, Edmonton, and the Lower Mainland we don't serve close to 10% of households because they take wireless only—we'd prett
February 14th, 2007Committee meeting
Janet Yale
Industry committee My answer to that is they've had a two-year holiday to get market share, and in that period we've not been able to respond. It's cold comfort for us to find out we can finally be deregulated, after we've lost so many customers since Shaw entered in February 2005. The real issue
February 14th, 2007Committee meeting
Janet Yale
Industry committee Well, for sure. It'll help all customers. Where Shaw's offering service, customers will have to choose between their best offer and our best offer. Right now Shaw puts an offer on the table and we can't match it.
February 14th, 2007Committee meeting
Janet Yale
Industry committee Obviously we have a different view of the competitiveness of the wireless market. Living it on a day-to-day basis, I can say that it certainly feels vigorously competitive when you're out there trying to win customers. We believe the industry is indeed competitive. There are ma
February 14th, 2007Committee meeting
Janet Yale
Industry committee That is correct, between 20% and 30%.
February 14th, 2007Committee meeting
Janet Yale
Industry committee I completely disagree with that. I think it is all the more reason for the CRTC to continue to regulate where there isn't competition. Where there is no cable company, there will not be competition for some time to come. In the absence of competition, the regulator is there to st
February 14th, 2007Committee meeting
Janet Yale