Industry committee  In the areas we talked about, the forbearance proposal certainly needs more work in terms of ongoing oversight afterwards. That's certainly a shortcoming, more to the CRTC side of things. Because the proposal from the governing council is basically to amend that, it has the sam

Industry committee  Certainly from a policy direction perspective, we think that should proceed, and that is consistent with the telecom policy review as well. Certainly that makes sense. We can certainly look at the broader scope, try to do more study, and take all the different recommendations int

Industry committee  The CRTC would like them to look out and see if the actions that are happening have the potential to impede competition.

Industry committee  I can't imagine how long it would take. I think it would take years.

Industry committee  They know that the customer is gone. They know who the customer is. They can call the customer and find out the details. They can tailor an offer uniquely to them, which isn't available to the public at large.

Industry committee  Absolutely. The example I think I used the last time I was here was that if Air Canada knew who had a ticket on WestJet and called them and offered a special rate to cancel the reservation and fly on Air Canada, we'd say, hey, that's anti-competitive. That's what winbacks are. Be

Industry committee  You end up with two different classes of customers: those who have received special offers and left, and those who don't have those offers available to them. And that's not fair.

Industry committee  We believe that the cable companies and the telcos will continue to have market appearance and market power, both individually and jointly, for the foreseeable future, because they have this national monopoly and access networks. For us, the key thing is to have a reasonable whol

Industry committee  The Competition Bureau has a very complicated two-stage process to go through. We have difficulty even getting standing in the process--it's not open. It would take years.

Industry committee  That's absolutely our concern, and why we strongly believe that the ministry that regulates the CRTC has to be the one that looks after this in the future.

Industry committee  We are currently working with the staff of the CRTC to try to resolve the issues. The staff is aware of the instances we have in place, and they're going through the process.

Industry committee  Ideally, I would hope they'd be told that they can't offer it, that it's against the rules, and they would cease and desist.

Industry committee  This has been going on for maybe a couple of months, so it's reasonably quick, and I expect we'll have something resolved within the next month--it is my hope--or at least the staff will put a lot of pressure on the offending parties. So I think it's a matter of months and not a

Industry committee  I certainly would say that the policy direction as it has now been amended we strongly support. We had a number of concerns about it originally. As Chris mentioned, through a lot of the work of this panel looking at that, I think we were successful getting it changed to something

Industry committee  Just the one I mentioned earlier. I believe there certainly is the power to forebear from falling tariffs and having an ex ante regime and moving to a ex post regime. I believe that's allowed, but you have to have that monitoring position in place. The concern I have, as mention