Industry committee  We might mention one thing. There are about 200 different codes in the computer that look after your ride, your brakes, your emissions, transmission, and so on. So all those hundreds of codes have to be recognized by the repairer. And it doesn't mean to share proprietary information; it means, here's how we fix it.

Industry committee  You may remove your wheel and put your spare tire on. The light in the dashboard will come on and will stay on permanently until the sensor is reset. I've often told some of our customers to use duct tape to cover up the flashing light, but that's not correct. The light has to be brought to either a store of ours or a dealer that has the means to reset the sensor.

Industry committee  That's correct.

Industry committee  That is correct.

Industry committee  That is correct.

Industry committee  If I can add to that, I've handed out--and you'll get that later--some information notes somewhat covering some of the problems that each manufacturer and each repairer has received over the last two months, where they can't go any further. That's also covered in there. It'll give you some good background information.

Industry committee  Yes. Much of the effort in Canada is led by the AIA. The Automotive Industries Association of Canada is made up of many different automotive associations, from car repairers to ourselves, for instance, to retail organizations. They really have put a lot of statistics together to help us all understand the situation.

Industry committee  An association called ASA made an agreement with the manufacturers, and it was a handshake agreement. There was no enforcement, and the OEM people give what they must give. However, they are forced to give by the EPA all emission codes. They're not forced to do this in Canada, so the States are ahead of us in that respect.

Industry committee  That's true. Our business has been here for 65 years, which we're celebrating this year, and we're very proud of that. Our stores are very well equipped, and our training programs, which come through TIA, the Tire Industry Association, are the best in the world. We travel all around the world to give these training programs.

Industry committee  I could name Ford and Honda; they're all large companies.

Industry committee  That's correct. When you phone over, much of their network is through the Internet, of course, and some of our IP addresses will not be accepted into their websites.

Industry committee  That's a concern. In the last few years, car companies have not really made the profit margins that they wanted on new cars, so now they're concentrating more on service. I think we're all aware of that. Unfortunately they are now designing cars that only they can service, which puts the consumer at a very large disadvantage.

Industry committee  Fine. Thank you. Good evening, ladies and gentlemen. Good evening, ladies and gentlemen. My name is Paul Hyatt. I'm president of Superior Tire and Auto in Toronto, and I'm also president of the international Tire Industry Association. I'm here tonight on behalf of the consumers of Canada.