Public Accounts committee  [Inaudible--Editor]—but we did not have the full report.

Public Accounts committee  No.

Public Accounts committee  Within this program, it is up to each relocated individual to choose their own broker. It is not up to us to decide. We have nothing to do with that, it is up to the person who is transferred.

Public Accounts committee  We can give them to you and break them down according to the locations where the houses were purchased.

Public Accounts committee  Property management fees are charged directly to transferees and reimbursed from their own personal dollars.

Public Accounts committee  No.

Public Accounts committee  When we prepared the bid, we looked at the total cost to the Crown, and based on the RFP—based on the policies, based on the contract—we determined that property management did not cost the Crown anything.

Public Accounts committee  Again, there are a lot of complex issues in understanding this program. It's a large and complex program. Property management fees are paid from a personalized envelope. “Personalized” means it's their money. I can cash out that money and give it to them. It was clear in the RFP

Public Accounts committee  The volumes are an issue that you'll have to ask the client departments about.

Public Accounts committee  We have to be clear that this contract really specifically prohibits us from charging anything other than an administration fee. There's no connection between the two.

Public Accounts committee  The estimated volumes, in our opinion, ultimately used in this bid were irrelevant, since property management is a personalized benefit and has zero impact to the Crown and its total expenditures under this contract. The numbers there were for evaluation purposes.

Public Accounts committee  No.

Public Accounts committee  We, Royal LePage Relocation Services, do not provide property management services to members. This is done through outside agencies.

Public Accounts committee  That's where we need to—

Public Accounts committee  We are working with our client departments to review these issues, and I want to be clear that if for any reason, at the end of this process, it is concluded that one penny has been overcharged, we will reimburse the money directly to every transferee.